Address
Form of workASSISTANT, GIK (Gifts-In-Kind) - LOS ANGELES, CA - FOR CHILDREN'S HUNGER FUND, A FAITH-BASED NON-PROFIT
JOIN THE TEAM - ORGANIZATION OVERVIEW:
At Children’s Hunger Fund, we are a team of like-minded individuals committed to delivering hope to suffering children, answering God’s call to serve Him together in this way—equipping local churches for gospel-centered mercy ministry. We invite you to explore whether there might be a place for you on our team. CHF was founded in 1991 by Dave and Lynn Phillips who decided to establish a ministry that worked to alleviate the physical and spiritual suffering of children as well as support and empower local churches to minister to the poor. CHF now serves in over 30 countries. Mercy Network church partners continue to expand their reach into new communities, and more families are hearing the hope of the gospel through gospel-centered, relational mercy ministry. CHF has office locations in Los Angeles, California, and Dallas & San Antonio, Texas.
POSITION OVERVIEW - TEMPORARY PART-TIME 25 HR./WEEK:
The Assistant, Gifts-in-Kind (GIK) position supports the ministry of Children’s Hunger Fund (CHF) by working alongside the Director, Gifts In-Kind and Director, National Supply Chain & Logistics and Coordinator, Gifts-in -Kind, for inventory management of direct ship gifts-in-kind (GIK). The position will also provide customer service and logistical support to CHF program initiatives and strategic partner agencies.
Relates Closely With: Coordinator, Operations; Administrative Team
Essential Duties & Responsibilities:
- Build strong relationships with CHF Domestic Distribution Agency (DDA) partners, maintaining a strong knowledge of current ministry and product needs
- Field calls and emails for product offers, ensuring timely response and coordination with donating partners
- Facilitate shared inboxes and supporting the Director, GIK in providing customer service to donor relationships
- Enter and maintain Domestic Distribution Agency (DDA) data in Salesforce
- Responsible for obtaining all necessary logistics information, completing the necessary paperwork, selecting loads, confirming proper delivery of the product, and assisting in tracking bills of lading for third-party shipments
- Maintain the master list and digital file for Domestic Distribution Agency (DDA) partner applications
- Maintain a master list of approved Domestic Distribution Agency (DDA) partner agencies
- Assist in gathering feedback from DDA partners
- Exercise efficient time management
- Participate in (and contribute to) meetings as appropriate including: weekly all-staff meetings, departmental or regional team meetings, and planning meetings
- Attend and participate in CHF events as needed and/or assigned, including: Volunteer Workdays, other special events such as banquets, receptions, etc.
Equipment:
- Standard Office Equipment (telephone, computer workstation, printer, copier, scanner, calculator)
Work Environment:
- Primarily: office, churches, public venues, commercial establishments; Occasionally: warehouse
Physical Demands:
- Constantly exchange accurate information whether verbally or in writing
- Constantly operate a computer and other office machinery such as telephone, printer, fax
- Frequently work seated at a desk (at least 50% of the time) and for long periods of time such as for international air/ground travel as well as navigate uneven terrain by foot
- Frequently move around inside the office to access files cabinets, attend meetings, utilize office machinery
- Occasionally lift up to 35 lbs.
Minimum Qualifications (Knowledge, Skills, Abilities):
- Confesses Jesus Christ as Lord and Savior; active member of a gospel-centered, Christian local church; demonstrates ongoing growth in Christian maturity
- Associate or Bachelor’s Degree in a related field, or equivalent knowledge and work experience
- Ability to contribute to team projects positively and proactively, cooperate with team members, and assist supervisors in planning and evaluation
- Excellent communication (verbal and written) and relationship-building skills
- Able to speak publicly and professionally on behalf of CHF, communicating clearly about CHF’s mission, distinctives and ministry
- Able to provide internal and external customer service in a professional manner, both in-person and on the phone including to answer questions, access and explain information, and problem-solve
- Demonstrated integrity and fostering positive relationships
- Detail-oriented with a high degree of accuracy and efficiency
- Able to maintain high level of confidentiality regarding financial and personal data
- Proficient in Microsoft Office including MS Teams.
- Previous experience with Salesforce is preferred, or related database experience
- Ability to quickly learn new software applications
NOTE: The statements above are intended to describe the general nature and level of work involved for this job and are not intended to represent an exhaustive list of responsibilities, qualifications, work environment and/or physical demands. You will be required to perform other duties as assigned.
