Assistant General Manager

COMPANY OVERVIEW:

Club Pilates offers group reformer classes in various formats and levels to accommodate everyone seeking to learn Pilates and hone their fitness expertise. Club Pilates is a well-established, nation-wide brand, committed to providing affordable and accessible Pilates to the community.

Club Pilates is currently established in 36 states and 2 countries. Class formats target a wide range of clients’ needs – from young to more senior and beginner to advanced. Club Pilates was one of the first studios to create a 500-hour Teacher Training Program designed to thoroughly and safely teach group Pilates apparatus classes. Club Pilates has already sold 700 territories throughout the United States and Canada. Its 450+ instructors provide over 6 million workouts a year to tens of thousands of members. For more information, visit www.clubpilates.com

POSITION:The purpose of the Assistant General Manager is to assist the General Manager with new membership sales by bringing new members to the studio and booking them into Intro Classes.The Assistant General Manager also assists with retaining current members. Pilates fitness knowledge or background is preferred but not required.

REQUIREMENTS:

• 2+ years of retail/service sales or fitness sales experience
• Excellent sales, communication, and strong customer service skills required
• Goal-oriented with an ability to achieve sales in memberships, retail, private training, and teacher training
• Solid writing and grammar skills
• Ability to learn and use the Club Ready software system
• Social media savvy and knowledge of site maintenance and relevant postings
• Ability to take quality photographs
• Ability to stand or sit for up to 8 hours throughout the workday
• Must be fluent in English and have excellent communication skills via in person, phone and email
• Highly organized, proficient in data management
• Must be able to work under pressure and meet tight deadlines
• Professional, punctual, reliable and neat
• Strong attention to detail and accuracy
• Trustworthy and ability to handle confidential information
• Ability to work harmoniously with co-workers, clients and the general public
• Ability to stay calm at all times and act respectfully and professionally, even with customers who may become angry or raise their voices
• Must have proficient computer skills
• Daily and/or occasional travel may be required.

RESPONSIBILITIES:

• Execute sales process of lead generation, follow up, and close
• Conduct tours of the facility while establishing a relationship and targeting individual’s needs and wants
• Maintain a high level of personal sales production
• Assumes responsibility for developing selling skills
• Mentor, encourage and motivate sales representatives to meet sales goals
• Book quality appointments to achieve monthly sales quota
• Emphasize and enforce objectives of the club as a fitness and wellness provider
• Present available services to current or prospective members
• Create and maintain the work schedule for sales representatives
• Flexibility to be the front desk first responder - cover shifts and vacancies from sales representatives
• Coordinate disciplinary actions of employees with General Manager
• Maintain & schedule all studio social media postings
• Take frequent photographs of members and studio activities
• Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
• Oversee and maintain the cleanliness and organization of the studio
• Other duties as assigned

COMPENSATION & PERKS:

• This position offers a very competitive hourly wage; based on experience.
• Commission paid on sales
• Opportunity for bonus based on performance.
• Free Pilates classes
• Huge opportunities for growth within the studios including additional sales and management positions

Overtime often available:

• No

Work Remotely

• No

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Achievement-oriented -- enjoys taking on challenges, even if they might fail
• Innovative -- prefers working in unconventional ways or on tasks that require creativity

Job Type: Part-time

Pay: $15.00 - $16.00 per hour

Expected hours: 25 – 30 per week

Benefits:

• Employee discount
• Flexible schedule

Experience level:

• 1 year

Shift:

• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Application Question(s):

• Are you able to work 30 hours a week, including weekends?

Education:

• High school or equivalent (Preferred)

Experience:

• Direct sales: 1 year (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Ability to Relocate:

• Las Cruces, NM 88011: Relocate before starting work (Required)

Work Location: In person