Company

SentralSee more

addressAddressPhiladelphia, PA
type Form of workFull-Time
CategorySales/marketing

Job description

About Sentral
Sentral is a network of urban residential communities redefining the way people live, travel, and work. Sentral takes the convenience, connection, and comfort of home to new heights-we call it Home+. Designed for the mobile professional, our one-of-a-kind communities offer designer-furnished and unfurnished apartments with flexible lengths of stay in walkable, vibrant neighborhoods. Premium amenities include everything from thoughtful co-working spaces and high-speed Wi-Fi to fitness centers, rooftop pools, homesharing, and more.
Whether you stay a year, a night or somewhere in between, Sentral lets you live life on your own terms in the heart of the world's best cities: Atlanta, Austin, Chicago, Denver, Los Angeles, Miami, Nashville, Oakland, Philadelphia, Pittsburgh, San Francisco, San Jose, Santa Monica, Scottsdale, and Seattle, with more coming soon.
Our core values reflect our commitment to our employees, as we elevate humanity and make one another better. We strongly believe in continuous personal improvement, career growth and diversity in our workforce. With ongoing learning & development offerings, leadership coaching and mentorship programs, we foster an empowered environment rooted in empathy and growth. Our colleagues are curious explorers who never stop learning and who strive for great outcomes.
Position Overview and Responsibilities
At Sentral, we are building a team of people-first focused individuals who thrive on going above and beyond. Ideal candidates will exemplify a can-do attitude, a growth mindset, and an entrepreneurial drive. Successful candidates will be proactive, solution-oriented, and have strong ownership of their work. The Assistant General Managerwill report to the General Manager and perform administrative and organizational duties such as liaising with residents, collecting rent, doing basic bookkeeping, organizing property viewings and overseeing facility maintenance. This role will also be responsible for evaluating applicants and negotiating contracts.
This is an on-site position located in Philadelphia, PA.
What You'll Do:
  • Uphold Sentral's standards, best practices, policies and procedures, and value of excellence in customer service

  • • Assume General Manager's duties/authority in absence of immediate supervisor in accordance with company and community guidelines
    • Establish rapport with residents and guests so they always feel loved
    • Respond to resident and guest questions and concerns in a timely manner
    • Be responsible for resident lease renewal process and retention results
    • Monitor and respond to all online reviews per company procedure and policy
    • Ensure compliance with all company, local, state and federal regulations and safety rules
    • Ensure unsafe conditions are corrected in a timely manner
    • Maintain accurate monthly commission sheets on leases, renewals and delinquencies for bonus purposes
    • Complete accounting month end process and assist with monthly financial statement reporting
    • Provide general clerical assistance to community office
    • Manage the maintenance and custodial teams at the property
    • Schedule and oversee maintenance calls to apartment units
    • Continuous understanding of the property's condition related to capital, repairs, vacant status, etc.
    • Oversee of planning and execution of resident and guest events
    • Oversee and provide back up to the leasing floor
    • Assist in monitoring advertising source effectiveness
    • Assist in conducting market surveys and shop competitive communities
    • Perform other related duties and assignments as needed and assigned

Skills and Experience
    • High School Diploma or equivalent required; some college preferred
    • A minimum of one-year experience in a customer service-related industry and one-year apartment leasing experience or a combination of accounting skills/education with customer service experience is preferred
    • Must possess strong attention to detail and sales ability
    • OSHA laws and regulations, willingness to obtain within six months
    • Demonstrate an ability to support and contribute to community team
    • Demonstrate strong oral and written communication skills
    • Great time management skills
    • Strong decision-making and problem-solving skills
    • Computer literate with capability in email, MS Office and related communication tools
    • Must possess a positive attitude and the ability to smile under all circumstances
    • Participate in training in order to comply with new or existing laws
    • Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem
    • Ability to work a flexible schedule, including evenings and weekends

Sentral Benefits
  • Healthcare Coverage: We are committed to providing comprehensive healthcare plans (medical, dental, vision, and other benefit options) to our team members and their families.
  • Career Development: We offer extensive learning and development opportunities to support growth.
  • Paid Time Off: Sentral fosters a flexible work lifestyle by offering generous paid time off to team members.
  • Matching 401K: To help you reach your savings goals, we offer a 401(k) plan with a match.
Refer code: 7843421. Sentral - The previous day - 2024-01-17 13:52

Sentral

Philadelphia, PA
Jobs feed

Foundry Operator

Magpro Llc

Camden, TN

$45,000 - $70,000 a year

Patient Access Associate (PRN)

Houston County Community Hospital

Erin, TN

$15 an hour

In-Home Caregiver

Alana Healthcare

Waverly, TN

$14 - $17 an hour

Sales Manager

Essel Foundries P Ltd

Only, TN

$47,132.76 - $56,762.04 a year

Hotel Front Desk Clerk/Night Auditor

Holiday Inn Express Hurricane Mills Tn

Hurricane Mills, TN

$13 - $15 an hour

Assembly Tech

M&C Assemblies

Dickson, TN

$10 - $25 an hour

Day Porter

Angel Kleanerz

New Johnsonville, TN

From $13.75 an hour

Legal Billing Manager

Degan Blanchard & Nash

New Orleans, LA

55,000 -65,0000

In Home Caregiver

Allpro Homecare - Central

White Bluff, TN

Sr. Cold Fusion Full Stack Architect/Analyst

Savi Solutions, Inc.

Washington, DC

From $120,000 a year

Share jobs with friends

Related jobs

Assistant General Manager (Assistant Community Manager)

Assistant General Manager

Autograph Brasserie

Wayne, PA

a month ago - seen

Assistant General Manager

Sage Hospitality Resources L.l.c.

Sylvania, PA

2 months ago - seen

Assistant General Manager

Hyatt House Pittsburgh-South Side

Pittsburgh, PA

2 months ago - seen

Assistant General Manager

Wawa

$39K - $49.4K a year

Abington, PA

2 months ago - seen

Assistant General Manager

Springhill Suites By Marriott

Easton, PA

2 months ago - seen

Assistant General Manager

Buff City Soap

Quakertown, PA

2 months ago - seen

Assistant General Manager

Team Car Care Dba Jiffy Lube

Philadelphia, PA

2 months ago - seen

Assistant General Manager

Wawa

$41.7K - $52.8K a year

Philadelphia, PA

3 months ago - seen

Assistant General Manager

Planet Fitness

$18.75 an hour

Hummelstown, PA

3 months ago - seen

WDW Assistant General Manager

Lucky Dog Enterprises Llc

Wayne, PA

3 months ago - seen

Assistant General Manager, Dining

Ann's Choice By Erickson Senior Living

From $55,000 a year

Warminster, PA

3 months ago - seen

Assistant General Manager - Lancaster

Honeygrow

Lancaster, PA

3 months ago - seen

Assistant General Manager - Hampton Inn Philadelphia, PA

Hampton Inn Philadelphia Pa

Philadelphia, PA

3 months ago - seen

Assist General Manager

Sage Hospitality Resources L.l.c.

Sylvania, PA

3 months ago - seen

Assistant General Manager

Stretch Zone

Lancaster, PA

3 months ago - seen

Assistant General Manager - Courtyard by Marriott, Greensburg, PA

Courtyard By Marriott, Greensburg, Pa

$50,367 - $62,959 a year

Greensburg, PA

4 months ago - seen

Assistant General Manager (AGM)

Round One Entertainment, Inc.

$24 - $25 an hour

Exton, PA

4 months ago - seen