Assistant General Manager

SOMOS Hospitality, the team behind Tzuco, has announced UMMO, a contemporary Italian dining concept opening in River North at 22 West Hubbard Street in July.

Helmed by Principal/Co-Founder Germán González and Chef/Partner Carlos Gaytán, with cuisine by Chef/Partner José Sosa and design by Karen Herold of Studio K Creative, UMMO will offer regional Italian cuisine. We are seeking Assistant General Manager for our brand new restaurant in River North.

BENEFITS & PERKS: Health, Dental, and Voluntary Benefits Package (available after 90 days), 401(k) program, life insurance, paid parental leave, paid vacation, and career mentorship and growth potential.
Job Description:

1. Leadership and Management:

• Assist the General Manager in overseeing the daily operations of the restaurant, including front-of-house and back-of-house activities.
• Provide leadership and guidance to the restaurant staff, including training, scheduling, and performance management.
• Maintain high standards of service, cleanliness, and safety in all areas of the restaurant.
• Help develop and implement strategies to improve overall efficiency, customer satisfaction, and profitability.

1. Customer Service:

• Ensure that guests receive exceptional service and resolve any customer complaints or issues in a professional manner.
• Monitor and maintain the restaurant's reputation by consistently meeting or exceeding customer expectations.
• Interact with customers to gather feedback and make necessary adjustments to improve the dining experience.

1. Financial Management:

• Assist with budgeting, cost control, and financial analysis to achieve profitability targets.
• Monitor and manage inventory levels, ordering supplies and ingredients as needed.
• Collaborate with the General Manager on pricing strategies and menu development to maximize revenue.

1. Staff Training and Development:

• Assist in training new hires on restaurant policies, procedures, and service standards.
• Provide ongoing coaching and mentoring to staff members to enhance their skills and performance.
• Foster a positive work environment, encourage teamwork, and promote employee engagement.

1. Health and Safety Compliance:

• Ensure compliance with all health, safety, and sanitation regulations.
• Regularly inspect the restaurant to identify and address any potential hazards or maintenance issues.
• Train staff on proper food handling and safety procedures.

Qualifications:

• Previous experience in restaurant management or supervisory roles is typically required.
• Strong leadership and interpersonal skills to effectively manage a diverse team.
• Excellent communication skills to interact with customers, staff, and suppliers.
• Solid understanding of restaurant operations, including food and beverage service, inventory management, and financial analysis.
• Ability to work under pressure and handle stressful situations with professionalism.
• Knowledge of health and safety regulations and willingness to maintain a clean and safe environment.
• Flexibility to work evenings, weekends, and holidays as needed.

More detail about UMMO Restaurant part of SOMOS Hospitality Group, please visit https://culinaryagents.com/entities/518436-ummo-restaurant