Assistant Financial Center Manager

It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.

• Assist the Financial Center Manager in hiring, scheduling, coaching, and training of branch staff to ensure branch coverage while contributing to a strong team environment by motivating and leading staff
• Ability to demonstrate and maintain knowledge of all retail roles and be able to oversee all staff in their duties and function to maintain proper compliance with all branch processes and procedures.

• Demonstrate and educate associates to share the banks full scope of resources, including traditional in branch services, digital capabilities, and business partner resources
• Ensure that personal and associate goals are met through required levels of in person and outbound calling activities that provide an opportunity for us to share valued solutions and recommendations via a needs-based philosophy
• Facilitate consumer loan requests: solicit loan requests; maintain knowledge of loan policies and procedures; assist with branch(es)' consumer loan portfolio(s); coach staff(s) to sell and handle consumer loan requests in an effective manner
• Uncover needs and refer customers to a partner centric team that works with small business, corporate and institutional partners, and mortgage and financial advisors

• Responsible to grow existing and develop new small business banking relationships within the market through outside sales activity
• Maintain a high level of client satisfaction by reviewing client experience results, coach, and implement plans to assure an optimal customer experience
• Perform regular branch audit functions including teller cash audits, compliance documentation audits, clerical, supervisory and management reporting as requested
• Ensures all departmental documents and activities are performed in compliance with applicable laws, regulations, policies and procedures as applicable to this position, including completion of required compliance trainin

Equal Employment Opportunity Information: Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications. Simmons First National Corporation and its subsidiaries are committed to Affirmative Action Programs consisting of results-oriented procedures to ensure equal employment opportunities. These programs require positive action in lieu of neutral non-discrimination and merit hiring/performance policies.