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SalaryAbout Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Iconic luxury reimagined on the Magnificent Mile. A vibrant hub of culture, style and energy, our newly transformed Hotel is iconic luxury boldly reimagined to capture the essence of Chicago through inspired food, drink, art and music. Experience unrivaled lake and skyline views at the heart of Magnificent Mile and North Michigan Avenue’s best shopping and attractions.About the role
The Assistant Director of Security will report to the Director of Security and has responsibility for supporting the day - to - day security force of the property to ensure the safety and security of all guests, personnel, and property.
We are looking for individuals who possess a high level of attention to detail , proactivity, and a strong work ethic . The ability to multitask and prioritize is also essential for this position.
The Assistant Director of Security is responsible for creating an environment where motivated people want to join, learn, do their best and advance , also be dedicated to implementing process and systems to enhance the safety and security for all guests, employees, and property.
Successful candidates will be a willing team player, comfortable with electronic systems and willing to accept assignments on as need basis, in order to promote team work . Flexibility to work early mornings, evenings, weekends and holidays.
What you will do
Manage and supervise the day to day security force of the property to ensure the safety and security of all guests, personnel and property.
Review and conduct performance evaluations for Security staff.
Implement policies and procedures regarding security and safety.
Design and implement preventive safety and security programs.
Prevent situations that could jeopardize the safety and reputation of the hotel.
Investigate crimes committed against the hotel, guests, and employees.
Document all incidents occurring in the hotel in connection with crime, subversions, potential liabilities and insurance requirements.
Assist hotel staff in handling of unusual guest or employee problems, such as, but not limited to, disorderly conduct, thefts, suicides, bomb threats, employee or guest accidents, fire or safety hazards, robberies, terrorist activities, civil disturbance, power or elevator failures, medical assistance and natural disasters.
Select, train, schedule, discipline and direct security personnel in all aspects of Security policies and procedures.
Keep abreast of developments within the hotel and community as they relate to security as well as act as a liaison with local law-enforcement agencies.
Remain informed of current Federal and local laws and regulations as they relate to the hotel, particularly in areas of guest, patron and employee rights.
Take an active role in the development and implementation of the hotel's fire plan.
Take responsibility for all training related to the hotel's emergency procedures.
Manage and maintain the control of CCTV, key and Access Control system.
Chair the Health and Safety Committees in the hotel.
Respond properly in any hotel emergency or safety situation.
Perform other tasks or projects as assigned by hotel management and staff.
Execute all tasks of a security officer.
Administer the hotel's OSHA Hazardous Communication Program. Assist in maintaining and updating the SDS in the Hotel.
Perform all tasks in a safe manner in compliance with OSHA regulations.
Comply with and enforce Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact .
Work harmoniously and professionally with co-workers and supervisors while maintaining the confidentiality of People & Culture .
What you bring
Minimum experience of at least 3 years in a current managerial role.
Certified in CPR, First Aid, and AED.
Extensive knowledge of fire prevention, safety, and security operations.
Excellent management and supervisory skills.
Excellent English verbal and written communication skills.
Strong analytical and problem-solving skills.
Proficient with Microsoft Words, Excell, and Power Point.
What we offer:
- Competitive Salary, wages, and a comprehensive benefits package
- Excellent Training and Development opportunities
- Complimentary Accommodation at other Four Seasons Hotels and Resort
- Complimentary Dry Cleaning for Employee Uniforms
- Complimentary Employee Meals
Candidates must have valid work authorization for the U.S.
Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.
Learn more about Four Seasons Hotel Chicago and Four Seasons Hotels & Resorts by visiting us below:
Instagram: @F SChicago
Twitter: @FS Chicago
Facebook: https://www.facebook.com/FourSeasonsHotelChicago/
LinkedIn: https://www.linkedin.com/company/four-seasons-hotels-and-resorts/jobs/
Learn More About Who We Are: We Are Four Seasons
If you are a qualified individual with a disability or disabled veteran and need a reasonable accommodation to use or access our online system, please contact the People & Culture Department at 312-649-2153 .
Don’t miss this opportunity to be part of our award winning team, while developing your career with the world’s leading luxury hotel company ! We look forward to receiving your application!
