Assistant Director Of Events - The Pfister Hotel

The Pfister Hotel is looking for an Assistant Director of Events who will contribute to our hotel's legacy and superior events.  In this role, you are the advocate for the client, your team, and overall hotel operations.  You will partner with the Director of Events to achieve superior business results in all areas including; outstanding guest service, team member engagement,  strategic leadership and talent development, culture, innovation, developing repeat and event operations.

Step into history at The Pfister Hotel, an iconic Milwaukee landmark since 1893 and a proud member of Marcus Hotels & Resorts. We're not just any hotel; we're the epitome of excellence in Milwaukee and the entire Midwest! With 130 years of tradition, we're known for our impeccable style and unrivaled service. Oh, and did we mention we've proudly held the prestigious AAA Four Diamond status for an incredible 47 years? Only 11 properties in all of North America can boast this achievement since the program began in 1976. Join our team at The Pfister Hotel, part of Marcus Hotels & Resorts, and be part of this extraordinary legacy!

What you will be doing:
Maintain a high level of professional appearance, demeanor and image of self and hotel.
Handle group events as deemed necessary by the Director of Events. (ie. VIP, challenging groups, corporate meetings, etc.)
Assist with overseeing the day to day operations of the Events Team
Achieve goals set for the Events Department. 
Required to maintain high personal guest contact via telephone and in-person.  This is to include periodic visits to guests holding functions at the property.
Assist with the responsibility for cost and profit goals as it relates to the event operation.  
Supervises Event department staff to include hiring, training, development, counseling and disciplining of staff.
Keep up to date of current market trends.
Attend community and business events including joining local/national organizations.
Implements and supports hotel operation policies and procedures while working within union contract guidelines.

What we are looking for:
Prior experience in Events, Catering and/or Convention Services (3-5 years)
Prior experience in a luxury hotel environment preferred. 
4-year degree in Hospitality related field preferred 
Ability to adapt to quick changes and creative problem solving skills 
Budgeting experience administration
High degree of organization and motivation
Strong project management skills
Previous Delphi experience preferred
Ability to analyze client needs and negotiate pricing

Benefits:
A free, well-balanced meal every shift
Room discounts at Marcus Hotels & Resorts and Historic Hotels of America properties 
Discounts at Marcus Hotels & Resorts restaurants, golfing, skiing and spa
Discounted parking 
Paid time off
Medical, dental and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer and 401k with employer match
 

Who we are:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60 year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S. based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is notintended to be an all-encompassing list of responsibilities, duties, and skills.

The Pfister Hotel is an equal opportunity employer.