Assistant Deli/Bakery Manager

POSITION DESCRIPTIONS

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Job Title: FT Deli Bakery Assistant Manager

Job Code: 288

Department: Deli Bakery

Reports To: Deli Bakery Manager

Primary Purpose:

Assist in the supervision and operations of the Deli/Bakery Department to achieve financial and sales goals. Build associate and customer relations and promote a strong culture in support of Food Lion Strategy. Maintain solid communications with the management team, all associates in the store and throughout the organization.

Duties and Responsibilities:

• Manage the Deli Bakery Department in the absence of the Deli Manger, including supervising the performance of all duties and responsibilities of Deli Bakery Associates

• Daily management of labor (i.e., expected live) and the coaching of associates to achieve productivity expectation

• Provide leadership and motivation within the store to promote a culture reflective of our Guiding Principles, Core Values, Vision, and Strategy

• Support the achievement of budgeted financial and operating results

• Control store’s expenses through proper ordering, care for supplies and equipment

• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines

• Monitor shrink and ensure that inventory is accounted for; provides coaching for associates to recognize and prevent losses

• Smile and maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, easy, flexible, and friendly customer service all while creating a positive shopping experience for customers

• Role model outstanding, friendly customer service and use skills and knowledge of department products to offer solutions that meet or exceed customers’ expectations

• Perform duties that ensure department appearance, quality, variety, workplace safety, and food safety are consistently maintained

• Observe and correct all unsafe conditions that could cause associate or customer accidents

• Understand and use company tools such as financial reports, ACIS, scheduling, productivity, ordering (CAO), and business information systems Understanding and utilize Average Cost Inventory System (ACIS)

• Ensure compliance with local, state, and federal regulations

• Maintain a neat, well-groomed personal appearance at all times; comply with company dress code and personal appearance guidelines

• Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses

• Ensure LMS compliance for all Deli Bakery Associates

• All other duties as assigned

Qualifications:

• A high school graduate or equivalent preferred

• Ability to lead and manage a team

• Strong understanding of store operations and merchandising techniques preferred

• Effective communication, customer service, and selling skills

• Strong interpersonal and organizational skills

• Ability and willingness to learn multiple tasks and technical requirements of the job

• Ability to multitask and prioritize in a fast-paced environment

• Strong problem-solving skills

• Must meet minimum age requirements

• Must be able to meet the physical requirements of the position, with or without reasonable accommodations

Physical Requirements:

• Ability to use computers and other communication systems required to perform job functions

• Ability to use handheld computers for orders, mark downs, scan outs, and inventory

• Stand 100% of the time, frequently walking short distances

• Ability to push or pull up to 2000 pounds using a pallet jack or float

• Perform repetitive hand and arm motions

• Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and approximately 100 lbs. on occasion

• Be able to handle a variety of substances associated with cleaning and packaging materials, and household cleaners

• Stand 100% of the time with frequently walking short distances

• Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level

• Meet established volume activity standards for the position

• Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time

• Have sufficient visual ability to check invoices, dates, and other written documents

Job Type: Full-time

Salary: $16.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 2 years

Experience:

• Managment: 1 year (Required)
• Food preparation: 3 years (Required)
• Cake decorating: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Ability to Relocate:

• Shelby, NC 28152: Relocate before starting work (Required)

Work Location: In person