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Form of workJob Description
- Maintain accurate resident records. Update all rents, deposits, and application fees received from residents on a daily basis. Issue appropriate notices when necessary such as late payments, eviction notices, returned check memos, etc.
- Make sure that all bank deposits are made daily and that the deposits are entered into Yardi daily.
- Prepare Security Deposit Dispensation forms in a timely manner so refunds can be prepared within the time frame required.
- Prepare Security Deposit Dispensation forms to be mailed where no refunds are due. These should be mailed by certified mail within the time frame required.
- Prepare all computer reports for “End of Month” closing.
RESIDENT RELATIONS:
- Maintain a positive, professional, and client-oriented attitude.
- Perform inspections of property and grounds, picks up litter, and report any service needs to maintenance personnel. Also inspects move-outs and vacancies when requested.
- Assist with resident disputes regarding rent payments.
- Accept service requests from residents and notifies maintenance personnel for proper handling. Also conducts service follow-up with residents when work is complete.
- Must be knowledgeable of all phases of leasing and resident retention.
- Work on securing lease renewals each month.
- Greet prospective clients, show the property, and perform leasing duties as needed.
- Answer and handle incoming phone calls from prospective residents, current residents, vendors/suppliers, etc.
ADMINISTRATIVE/RECORDKEEPING:
- Update required reports concerning move-out notices, activity, etc. on a daily basis and provides information to the Property Manager.
- Organize and file all applicable reports, leases, and paperwork.
- Proofread all lease paperwork and process move-ins/move-outs.
- Process all security deposit move-out reports.
- Prepare and maintain files for legal proceedings. Keep a record of court dates/times.
GENERAL:
- Perform Leasing Consultant duties when needed.
- Maintain positive working relationships with all other staff members.
- Willingly participate in any on-site/off-site training.
- Other duties as assigned by the Property Manager and the Regional Property Manager.
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- 8-hour shift
Ability to commute/relocate:
- Battle Creek, MI 49037: Reliably commute or plan to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
- Property management: 2 years (Required)
License/Certification:
- Driver's License (Preferred)
Work Location: One location
About Zidan Management Group:
Founded by brothers, Hani and Raed Zidan, family is at the core of our business- family happens at home, and we are committed to providing quality housing and an exceptional living experience to thousands across the Midwest. It is only through the diverse and collective talent of our people we can achieve such a mission. We believe in empowering our associates to reach their fullest potential, both from a professional and personal fulfillment standpoint. At ZMG, each team member plays a meaningful and impactful role, which is why we are committed to providing and supporting the ongoing development of our people through role-specific workshops and industry certifications. We are not our branding, or even our name, we are our people. The collective talent, creativity, and industry expertise our teams deliver is what makes ZMG a dynamic and eclectic work environment. Are you ready to enter a rapidly growing company that supports your development? Do you thrive in seeking solutions rather than just seeing the problem? Are you looking to have a meaningful and impactful role in a company's success, and in turn, your own? If you answered yes to these questions, then explore our career opportunities.
