Assistant City Manager

Position Overview
The Assistant City Manager is a key partner in the successful operations of a city/satellite office and has a great impact on business success and customer satisfaction for the respective office and the services it provides.
Essential Duties & Responsibilities

• Partner in the planning, staffing, and execution of labor services on all shows in the base and/or satellite cities
• Make pre- and post-show operations calls
• Complete market lead sheets
• Participate in the development and management of vendor selection and annual budget processes
• Assist in identifying and recruiting top prospects for key Lead and Project Manager positions
• Collaborate with stakeholders across the organization to provide the highest level of customer service; respond to all customer service inquiries in a timely manner
• Research and establish labor resources, vendors, and shops for satellite cities
• Act as a liaison for the sales team including pursuing leads, facilitating new business, and assisting with bids and estimates
• Train key staff, Leads, and Project Managers on company policies and procedures
• Other duties as assigned

Qualifications

• 4+ years' similar operational support and customer service experience; trade show industry familiarity preferred
• Proficiency in Microsoft Office, databases, and internet research
• Ability to solve problems with a creative, flexible, and resourceful approach
• Solid understanding of basic expense and inventory management concepts
• Superior attention to detail
• Exceptional interpersonal and collaboration skills; ability to charismatically manage cross-functional relationships within the organization
• Expert time management and organizational skills with the ability to quickly and gracefully adapt to a rapidly-changing environment
• Ability to work long hours and travel as needed

Core Values
People: At Nth Degree we empower people, provide the tools and support necessary to be successful in their role and encourage them to push the limits of what they believe can be achieved. We enjoy a safe, engaging, supportive and energetic work environment. Our growth creates opportunities for our people to fulfill all their career aspirations at Nth Degree.
Togetherness: Our services transcend individual contribution and require a cohesive, unified team. We win based on collaboration and the strength of our teamwork to fully deliver on customer expectations. Our teams are known for being accountable for one another, developing others, and motivating teammates.
Grit: We are proud to be Nth Degree employees and to be known for grit. It is a "do whatever it takes" determination to not only satisfy customers, but to give all you have on behalf of our team. Grit includes the perseverance and passion to achieve long term goals. We possess the resolve and fortitude to overcome even the greatest of challenges.
Relationships: Our business success is founded in professional relationships. We believe that strong relationships equate to better business. In many ways our team is an extension of our client to their customers and so too are our contractors. Our relationships are based on mutual trust and respect that include candor, fairness and accountability.
Results: Outstanding results have been part of Nth Degree since our beginning. Winning is measured by people development, customer success and our financial performance. Achievement is rewarded and recognized throughout our organization. We hold ourselves accountable to doing our best every day with an uncompromising commitment to get better.