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SalaryBrief Description
Job Summary
Under broad administrative direction from the City Manager, this position assists in planning, directing and reviewing the activities and operations of the City. Coordinates assigned activities with other City departments and outside agencies. Assists in the development and implementation of the City’s strategic plans as well as strategies to achieve stated goals. Provides high level administrative, analytical, and technical support to the City Manager’s office to support decision making and policy direction. Serves as project manager for a variety of special projects, facilitating project activities and resolving issues. As directed, performs program and financial analyses, including participating in budget development. Keeps the City Manager informed about projects and issues of importance to City Council. Serves as a member of the senior management team. This position will have direct management oversight of several departments, which shall be dependent on the background of the successful candidate, in combination with the City Manager and Deputy City Manager.
Job Duties
Essential Functions
% of Time
Provide Administrative and Management Support: Assist in the development of the City’s strategic plans as well as strategies to achieve stated goals. Develop systems and reports to monitor progress on strategic goals. Plan, coordinate, and participate in various program and administrative operations and activities including those having a City-wide impact. Coordinate assigned activities with City departments, outside agencies, and the general public as appropriate. Provide administrative, analytical, and technical assistance to the City Manager’s Office to support decision-making and policy direction. Participate in the preparation and/or review of a wide variety of studies, reports, contracts, agreements, correspondence, resolutions and ordinances. Provide daily support for the City Manager and its elected officials on projects/tasks needing completion with attention to detail and deadlines. Prepare routine memorandums for Council action as well as special reports requested by the City Manager. Attend City Council meetings and work sessions; perform necessary follow up and communicate with senior management team. Attend board and commission meetings, as well as neighborhood meetings, and keep the City Manager informed of issues or importance. Monitor the pending items list and keep the City Manager informed about projects and issues of importance. Catalog, track and report on emerging issues to the City Manager. As needed, research and recommend approaches to bring emerging issues to resolution. Assist the City Manager in preparing the City Council meeting packets, reports, correspondence, and related items to City Council and staff. As directed, perform program and financial analyses; conduct detailed cost analysis; make recommendations to improve cost and operational effectiveness; and participate in budget development.
Manage Special Projects: Participate in and/or manage specific programs/special projects as assigned by the City Manager, including complex research of new programs and services, budget analyses and preparation, and feasibility analyses. As assigned, manage complex projects/programs requiring collaboration and coordination across multiple departments and/or multi-faceted projects involving a single department that require monitoring by the City Manager’s office. May oversee professional contractors and/or consultants; interface with and monitor the consultants/contractors to ensure timely and quality completion of projects. Research, analyze and provide recommendations on organizational strategies, legislative affairs, and policy development. Plan, organize, and coordinate complex studies relating to citywide initiatives and activities. Research, coordinate, and prepare presentations, reports of study conclusions, and a variety of other informational material. Analyze administrative and operational problems and procedures and recommend alternatives/revisions/action. Prepare reports, memoranda, agreements, resolutions and other documents.
Provide Overall Direction and Leadership to Assigned City Department: Exercise direct management oversight of several City departments. Oversee management of personnel through subordinate levels of supervision. Provide the leadership necessary to meet the City’s current and long-range needs. Direct the development and implementation of the department's goals, objectives, policies, and priorities. Assist in the development and monitoring of departmental work plans, as well as, report progress on goals, objectives, and priorities for each assigned service area. Recommend and administer department policies and procedures. Provide policy guidance and interpretation. Ensure that City and department policies, as well as, applicable laws and ordinances are consistently enforced. Conduct studies of operational issues and prepare recommendations on results. Evaluate recommended changes on organization, policy, and procedures. Review and evaluate department work products, methods, and procedures. Manage and participate in the development and administration of the department's budget; approve expenditures; and implement budgetary adjustments as necessary. Oversee the selection, training, discipling, and evaluation of department personnel. Direct the annual review of departmental job descriptions to ensure roles and responsibilities of all positions are accurately reflected. Coordinate with Human Resources on various personnel matters.
Perform other duties as assigned.
Qualifications
Job Requirements
- Bachelor’s degree in public administration, management, business administration, planning, or related field from an accredited college or university.
- Three (3) to five (5) years of experience in a responsible public sector management position.
Preferred Qualifications
- Master’s degree.
- Over two (2) years of experience as an Assistant City Manager or Assistant to the City Manager.
Driver's License Requirements
- Valid South Carolina Class D Driver's License.
Performance Requirements
Knowledge of:
- Principles and practices of City management/administration including budgeting, economic development, fiscal management, performance management, project management, urban planning, re-development and program/services evaluation.
- Federal, state, and local laws, rules, and regulations pertaining to local government operations.
- Principles and practices of project management.
- Principles and practices of budget development, administration, and accountability including funding sources impacting program and service development.
- Principles of local government procurement procedures and practices.
- Principles and practices of effective strategic planning.
- Principles of effective public relations and interrelationships with community groups and agencies, private businesses and firms, and other levels of government.
- Knowledge of techniques for providing a high level of customer service by effectively dealing with vendors, contractors, and City staff.
Ability to:
- Assist the City Manager in conducting managerial and administrative functions in support of City operations and City Council strategic initiatives.
- Plan, organize, administer and coordinate a variety of large and complex City services, projects, and programs to produce desired results.
- Make administrative decisions independently and in accordance with established laws, regulations and City policies and procedures.
- Respond to inquiries, complaints, and requests for information in a fair, tactful, and timely manner; effectively listen to others and be politically astute with all stakeholders.
- Effectively negotiate and resolve complex issues, facilitating consensus with tact and diplomacy.
- Manage multiple projects and perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines.
- Develop and maintain cooperative working relationships with City Council, City management, business partners, employees and citizens.
- Research and analyze a variety of complex administrative and organizational problems, evaluate alternatives, make sound policy and procedural recommendations, and prepare effective staff reports and presentations.
- Communicate at a superior level verbally and in writing, including capacity to communicate complex ideas compellingly to a variety of audiences.
- Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines; and exercise integrity, ingenuity and inventiveness in the performance of assigned tasks.
- Operate general office equipment to include scanner, printer, copier, telephone, and computer with Microsoft Office Suite.
Other Information
Working Conditions
Primary Work Location: Office Environment.
Protective Equipment Required: None.
Environmental/Health and Safety Factors:
Relatively free from unpleasant environmental conditions or hazards.
Physical Demands:
Continuously requires fine dexterity, sitting, and vision. Occasionally requires standing, walking, handling, hearing, and talking. Rarely requires lifting, carrying, reaching, pushing/pulling, climbing, bending, crouching, and twisting. Sedentary strength demands include exerting up to 10 pounds occasionally or negligible weights frequently; sitting most of the time.
Mental Demands:
Frequently requires time pressures, frequent change of tasks, irregular schedule/overtime, performing multiple tasks simultaneously, and working closely with others as part of a team. Occasionally requires emergency situations, tedious or exacting work, and noisy/distracting environment.
Americans with Disabilities Act Compliance
The City of Greenville is an Equal Opportunity Employer. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Prospective and current employees should contact Human Resources to request an ADA accommodation.
Disclaimer
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
