Assistant Case Management Coordinator

Refugee And Immigrant Services & Education
Assistant Case Management Coordinator

Job description

1. Responsibilities of the Position:
a. Primary responsibilities:
i. Coordinate transportation for RAISE clients
1. Monitor Transportation request email account for transport needs and schedule rides following the transportation guidelines
2. Oversee transportation staff and volunteers
ii. Assist clients in enrolling in WIC
1. Train clients on how to use WIC/what they can buy with it
iii. Submit required MO workforce documentation for clients in TANF
iv. Assist Case Management Coordinator with

1. Managing the Case Managers and Case Aides
2. Training Case Managers and Case Aides
3. Administrative tasks
4. Monitoring program compliance
v. Periodically serve as a Case Manager for clients

b. Secondary responsibilities
i. Provide Transportation for Clients:
1. Driving a RAISE-owned vehicle
2. Driving a personal vehicle and being reimbursed at $0.655 per mile
ii. Attend Weekly staff meetings
iii. Attend Yearly staff retreat
iv. Other duties as assigned

2. What you Bring:
a. Required qualifications:
i. Strong communication skills
ii. Strong Interpersonal skills
iii. Good organizational skills
iv. Good problem solving skills
v. Ability to use a variety of software applications (Google Workspace; Slack;

Database software)
vi. Patient, friendly demeanor, and empathy for people with limited English skills from a wide variety of cultural backgrounds.
vii. Commitment to client confidentiality

b. Preferred qualifications:
i. Bachelor's Degree:

1. Preferred major or minor in International Studies, operations management, business management, or social work
ii. Experience working cross-culturally

3. Reports to:
Case Management Coordinator

4. Compensation:
a. This is a full-time W2 position. All appropriate Federal and State taxes will be withheld per IRS W-4 and MO W-4. The employer portion of SSI and Medicare taxes will be paid by RAISE. b. Pay: $22 per hour
c. Hours: 32-40 hours per week average
d. Payment - monthly. No later than the 10th of the following month if the timesheet is submitted prior to that date. If the timesheet is submitted on or after the 10th payment will be made on Friday for time sheets turned in by Wednesday.
e. This position does not include PTO or any benefits

About RAISE:
Refugee And Immigrant Services & Education (RAISE) is a local resettlement agency working as an affiliate of Lutheran Immigration and Refugee Service (LIRS). We believe in the inherent value of a human person, regardless of race, ethnicity, origin, tribe, legal status, or culture. RAISE also holds that every person should have access to the appropriate resources to build a new life for themself. The programs and services that RAISE offers reflect these fundamental values.

Job Type: Full-time

Pay: $22.00 per hour

Expected hours: 32 – 40 per week

Application Question(s):

• Please tell us about yourself. Why are you interested in this role and in working for RAISE?
• What tasks at work energize you? What tasks drain you?
• Please tell us about an experience that demonstrates why you'd be a great fit for this role.
• What’s the most interesting project you’ve worked on in a past position?
• Please list any languages, besides English, that you speak fluently.

Ability to Relocate:

• Joplin, MO 64801: Relocate before starting work (Required)

Work Location: In person