Assistant Beverage Manager

The Kessler Collection is made up of 11 artful hotel and resort properties, 25 restaurants, and over 1,700 Grand Performers across seven states, we continue to grow and so will you! The opportunities are endless. Our mission of inspiring places, intuitive service, and exuberant guests means we are committed to our Grand Performers learning, development, and well-being.

 We believe people want to be inspired! 

 Our Grand Performers Receive Many Benefits Including:

• Marriott Employee Discounts Worldwide
• Competitive Wage & Discretionary Bonus Program
• Medical, Dental, Vision Insurance
• Company-Sponsored Life Insurance
• Short & Long-Term Disability Insurance
• Pet Insurance
• Tuition Reimbursement Program
• 401(K) with Discretionary Company Matching Contributions
• Employee Assistance Program

It is the responsibility of the Assistant Beverage Manager to provide leadership and management for the Food & Beverage Division, including the Restaurant & Bar, and integrate its functions to serve local F&B and hotel guests. The Assistant Beverage Manager oversees management, budget and operation of the beverage service establishment, and maintains a close liaison with the kitchen, restaurant and catering sales department to ensure maximum profitability. The incumbent is responsible for maintaining profitability and quality control as well as ensuring compliance with company policies and standard operating procedures.

Primary areas of responsibility include, but are not limited to the following:

• Supervise the daily operation of F&B Outlets
• Responsible for ensuring that all Beverage operations are in compliance with all systems, control policies and procedures
• Estimates beverage consumption and purchases or requisitions beverage ingredients and supplies
• To monitor and critique the quality and consistency of the Beverage product.
• Bring innovation and creative ideas to create specialty cocktails for our menu
• Create and implement promotional plans to drive business to Beverage Department; host local events to create charity and local business opportunities
• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels.
• Responds to and handles guest problems and complaints.
• Participates in the budgeting process for areas of responsibility.
• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement
• Conduct regular departmental meetings
• Attend hotel meetings; ensure that daily pre-shift meetings conducted with all Grand Performers on a daily basis for all shifts
• Maintain cleanliness and health code standards
• Complete monthly beverage inventory
• Schedule staff to reflect daily occupancy and reservations in order to Monitor and control payroll and other expenses

To perform this role successfully, an individual must have experience achieving desired result(s) in their areas of responsibility. The requirements listed below are representative of observable behaviors and essential knowledge, skill, and abilities required of a successful incumbent.

• Strategic business leader - Works strategically to devise plans in alignment with organizational goals.
• Cultivates engagement - Builds loyalty to the company and not to themselves. Proven ability to host/facilitate effective meetings, motivate teams to produce results with tight timeframes while simultaneously managing several projects.
• Generates alignment - Ensures proper time and effort is spent to build high level performance and consistency throughout collection.
• Leads with courage - Provides a culture of accountability.
• Execution of plans - Utilizes our systems, tools and resources to accomplish results and achieve goals
• Advanced level of written, verbal, and interpersonal communication skills.
• Knowledge of federal and state liquor laws and basic employment law
• Knowledge of finance, budgeting, and cost control principles
• Knowledge of inventory control reporting systems
• Ability to facilitate and lead effective, collaborative group meetings
• Thorough knowledge of Food and Wine, as well as Beer, liquor and mixed drinks.
• Proficient in Micros POS system

Education, Certifications, Work Experience:

• Bachelor’s degree in Business or related training equivalent - required
• 2+ years of relevant work experience in similar scope and title – required
• Experience within luxury brand/markets – required
• Manager food safety certification and TIPS training certification - preferred or attained within 30 days

Supervisory and leadership responsibilities include achieving results through providing direction and accountability of the following Grand Performers within the culture and policies established by the Kessler Collection.

• Bar Back
• Bartender
• Beverage Supervisor
• Cocktail Server

To perform this role successfully, an individual must cultivate successful relationships with the following individuals to achieve alignment and support.

• Bar Manager
• F&B Leadership
• Culinary Leadership

The work environment/conditions described herein are representative of those that an incumbent may experience.

• Must be comfortable working in a shared space, with constant noise, without the use of a private office.
• Must be able to cope with frequent changing priorities and deadlines with a high degree of optimism, professionalism & collaboration.
• Schedules may vary from week to week based on business demands in excess of 40 hours with or without notice.

The physical demands described herein are representative of those that must be met by an incumbent to successfully perform the essential functions of this job. 

• While performing the duties of this job, the incumbent is regularly required to move 10lbs on a daily basis.
• Push, pull, and lift up to 50lbs on a weekly basis.
• While performing the duties of this job, the incumbent is regularly required to travel by foot, car, bus,  airplane, or other means of transportation which require sitting, waiting, and standing for long and short periods of time.