‐ Observes customers’ and contractors’ (CCTV and on floor) activities to detect theft, fraud, or suspicious activity; collects investigative intelligence related to ORC activity and fraud
‐ Reports infractions of company policy to AP and/or store leadership
‐ Conducts interviews in accordance with local laws and Company policy with customers and contractors suspected of theft
‐ Reports suspected fraud (i.e. credit / check and refund fraud) to AP leadership or Market Investigations as needed
‐ Creates and manages records using approved Company methods for reports of apprehension, witness statements, retention of evidence, and disposition of recovered merchandise
- Shrinkage and Safety
‐ Provides support by aiding store leadership in morning meetings to communicate current shrinkage and safety topics to associates ‐ Provides support by walking the store to identify potential hazards that could result in customer or associate injury
‐ Takes initiative to correct minor hazards on floor while reporting larger concerns or consistent issues to leadership
‐ Conducts incident investigations and completes associated reports
- Internal Investigations
‐ Provides support by taking direction from AP leadership to collect evidence regarding internal investigations ‐ Acts as an interview witness as needed
‐ Takes direction from AP leadership to monitor associate activity as needed
- Court Hearings
‐ Attends hearings as required and updates appropriate files with court‐related outcomes; maintains relationship with local law enforcement
- Performance Standards
‐ Consistently meets established performance standards for the role
Job Type: Part-time
Pay: $20.25 - $21.50 per hour
Expected hours: 20 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- 4 hour shift
- 8 hour shift
- Evening shift
- Holidays
- Weekends as needed
Work Location: In person