Area Manager

Area Manager |Bellevue, WA

About American Property Management

Founded in Bellevue, Washington in 1986, American Property Management stands proud as a family-owned leader in property management. With over three decades of dedicated service, our expertise shines in the realm of multifamily community management. We currently have 5,000+ units under management and strive to showcase excellence to our internal and external stakeholders.

To learn more about us: https://www.americanpropertymgmt.com/about-us

Position Overview

• Schedule – Monday through Friday 7am to 4pm - Flexibility to work additional hours may be required to meet company/project needs.
• On-Site Requirement: This position requires physical presence at your job location during the scheduled hours. Must be able to reliably commute or be planning to relocate before starting work.
• Portfolio Information –
• Compensation Package–
  • $95,000 to $110,000 / year
  • Bonus Incentives include: Quarterly Bonuses!
  • Relocation Assistance up to $2,500.
  • Competitive medical, dental, and vision benefits. Employer pays 85% of employee's premium.
  • 401k contribution opportunity with an annual company match.
  • Paid sick leave accrual equivalent to 1.33 hours for every 30 hours worked (~11 days per year).
  • Paid vacation starting at three weeks and increasing with tenure.
  • 13 paid holidays, including 2 personal holidays of your choice.

* The above compensation is a range. Offers are made based on a candidate's experience and the geographical location of this position.

What We Offer

• Competitive starting wages (listed above).
• A company-wide commitment to diversity and inclusion.
• A positive work environment where employee's contributions are valued.
• A fun culture with team-building activities and events.
• Comprehensive training programs and development opportunities.

What We're Looking For

• 6+ years of experience managing an apartment community in the last 10 years.
• 2+ years' experience managing a portfolio of multifamily properties composed of a minimum of 600 units.
• Ability to manage multiple properties, budgets and deadlines simultaneously.
• Must be well-versed in Federal Fair Housing Laws, Landlord Tenant Laws and ADA Laws.
• Customer service experience is required.
• LIHTC experience preferred.
• Onesite and Lead2Lease experience preferred.
• Bachelor's degree in related field preferred.
• Demonstrates exceptional attention to detail and organizational abilities.
• Proficient in effective communication and teamwork.
• Maintains a positive outlook and embraces a collaborative team approach.
• Shows responsibility and takes pride in their work.
• Fluent in English, with strong reading, speaking, and writing skills.
• Proficient in Microsoft Office applications, including Excel, Word, and Outlook.

Your Role

• Assisting Community Directors with hiring and discipline/termination of employees.
• Completing pre-hire, new-hire and term documents.
• Train and supervise staff with emphasis on the Operations Manual, in conjunction with American Property Management, Inc. goals and objectives.
• Perform timely quarterly and annual written evaluations and make recommendations on staff for the review of the Regional Manager.
• Submit monthly financial grading form for every property managed.
• Review and provide accurate monthly property bonus sheets.
• Submit monthly calendar to Regional Manager monthly.
• Approve YieldStar rates Monday, Wednesday and Friday each week.
• Current knowledge of Landlord-Tenant Laws, ADA/Fair Housing laws for individual states where APMI manages property. Ensure that monthly ADA/Safety meetings are documented, and manuals are kept current.
• Must maintain a current knowledge of Section 42 rules and regulations; ensure all managers are adequately trained in Section 42.
• Maintain a positive working relationship with Community Directors and assist them in areas of occupancy, turnover units and other administrative property business.
• Morning checklist to review at each property daily:
• Visit and inspect assigned properties every other month; prepare APM inspection report for this visit.
• Market effectively in order to reach occupancy and income goals.
• Assist in resolution of legal issues as requested by Regional Manager and Operations Director.
• Work with Community Directors to meet budget goals, review monthly financials and review variance reports.
• Review all Incident Reports with Community Director and take appropriate action. Review such reports with Regional Manager.
• Review delinquency reports and discuss with on site manager if delinquency is above the 5% on 10th or 1.5% on the 31 Submit plan Regional Manager.
• Work within annual established budgets.
• Report all accidents, emergencies, housing violations, and ADA/Fair housing requests for reasonable accommodations to the Area Manager.
• Annual property unit inspections, 90 days prior to completion of budgets.
• Ensure all working amenities at each visit on a weekly basis at each property, examples include pool, spa, fitness equipment, golf carts, tot lot equipment, sauna, basketball court.
• Ensure working safety amenities at each visit on a weekly basis at each property, examples include: lights out check, signage/landscaping lights working, gates working, pedestrian gates working, ADT cameras working.
• Training with Community Director and Assistant Community Director on the 30-Day Plan.
• Approve PO's weekly and/or as requested by the Community Director
• Prepare annual budgets for individual portfolios. Review draft budgets with Regional Manager to review with Operations Director and discuss changes and revision.
• Ensure that site staff are adhering to established company accounting procedures and timeline for due dates.
• Resolve compliance problem list issues within 72 hours of issuance.
• Travel as required to assigned properties.
• Encourage positive management-resident relations.
• Work with Community Director and Regional Manager to develop 10-year forecasting for capital improvements for their individual portfolios.
• Assist with training of all new hires.
• Assist Community Director with supervision of outside contractors working on the properties.
• Ensure that all contractors are licensed and bonded, verifying license, insurance and workers compensation prior to contract approval and work commencement.
• Other duties which are included in the job description upon hire.

The responsibilities above are not all-inclusive.

Our Culture

At American Property Management, we deeply value respect, collaboration, integrity, and transparency. These core principles guide our interactions and decisions, creating a work environment where every voice is heard and valued. We understand that our employees are the cornerstone of our success, and we foster a culture that encourages teamwork and open communication. Our commitment to integrity and transparency not only shapes the way we do business but also how we support and appreciate our dedicated team members. We believe that by nurturing these values, we create a stronger, more successful company where everyone has the opportunity to thrive.

Candidate Screening & Interview Process

All applicants who meet the qualifications for this position are encouraged to apply. Upon submission of your application, you may be invited to participate in a preliminary virtual interview with a member of our Human Resources team. Successful candidates will proceed to virtual and/or on-site interviews with the Hiring Manager(s).

Other requirements:

• Willingness to complete an online assessment test.
• Willingness to complete a 4-panel drug screening and background check upon hire.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER AND AFFIRMATIVE ACTION EMPLOYER

We are a proud Equal Opportunity Employer and are dedicated to fostering an inclusive workplace. We celebrate diversity and are committed to creating an environment where all employees are respected, treated fairly, and given equal opportunities to thrive. We encourage applicants of all races, colors, religions, genders, sexual orientations, gender identities or expressions, national origins, ages, disabilities, veteran status, and all other characteristics to apply. Our commitment to equality, respect, and inclusivity means we strive to reflect the communities we serve and welcome the unique contributions that come from diverse perspectives.