Area Director of Facilities, Hotels in Medford

At Mereté, we are committed to establishing a supportive and welcoming workplace environment where bias is acknowledged and overcome and where all associates feel welcomed and supported. We value and develop people from all backgrounds and, experiences, leading us to better serve our guests, associates, and community.

Mereté is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, sexual orientation, gender identity or age.

SUMMARY

You are an independent analytical thinker. This position involves a lot of variations of the same issues, which requires the use of policies, analysis, implementation of processes and procedures, and common sense to solve. You enjoy the challenge of solving issues with the tools at hand and making sound defensible decisions.

You have service service-minded approach to your work. Whether you are answering questions from associates and guests or providing information to external clients and contractors. You have a genuine passion for the work of building maintenance, resource stewardship, and customer service. Working in a fast-paced environment, you will have high levels of interaction with service contractors, associates, guests and other Facilities Services managers.

QUALIFICATIONS

• Demonstrated advancement in building maintenance roles over career.
• 5 years supervisory experience.
• 2 years multi-unit experience or commensurate experience in large complex operation.
• Proven ability to function efficiently in a self-directed and multi-tasking manner is essential, including ability to manage multiple projects with frequent interruptions and under time constraints with professionalism, speed, and accuracy.
• Experience managing budgets.
• Ability to develop and maintain record-keeping systems and procedures.
• Demonstrated ability to generate reports, calendars, provide detailed accurate written or verbal instructions, and create room layout diagrams following fire code requirements.
• Must be available to work swing shifts, long shifts, evenings, weekends, and holidays.
• Ability to engage in occasional travel to attend site tours, and training courses.
• Strong project management skills.
• Excellent communication (verbal & written)
• Coaching, and leadership skills in a team-based environment.
• Ability to motivate people to accomplish the goals of the hotel properties.
• Demonstrated abilities in problem solving and team building.
• Must be able to read, write, type, and use various forms of technology, including office 365 and hotel budgeting software.

ESSENTIAL FUNCTIONS

• Monitors completed team assignments and checks for satisfactory work quality operating procedures, efficiency, progress, and safety.
• Initiates the purchase of supplies, tools, and equipment.
• Organizes, prioritizes, and communicates with external clients and internal department regarding workload capacity.
• Hires, evaluates, and verifies employee performance through the review of completed work assignments and work techniques; conducts annual employee evaluations.
• Identifies staff development and training needs and ensures that training is obtained. Must be able to positively motivate staff performance.
• Coaches, mentors & develops Maintenance leadership staff.
• Serves as an On-Call Manager (7 days / 24 hours) on a rotating basis with other Facilities Services management staff.
• Responds to on-property emergency calls during and after hours.
• Other duties as assigned.

CLIENT SERVICES

• Excellent customer service and interpersonal skills.
• Strong communication skills. Requires face to face, telephone, and written communication.
• Knowledge of how to prioritize the wants and needs of both internal and external customers.
• Ability to work well and present a positive attitude with guests, associates, and contractors, and carry out tasks in a way that promotes the pillars of the company.

PROJECT MANAGEMENT

• Ability to organize and manage projects.
• Ability to easily adapt to rapidly changing conditions.
• Ability to manage multiple projects at one time.
• Proficient computer skills

GROUNDS MAINTENANCE

• Understanding of all laws relating to pesticide use in Oregon.
• Knowledge of tools, equipment, vehicles, and materials that aid in the completion of all grounds maintenance tasks.
• Understanding and knowledge of tools and equipment associated with snow removal, storm response and irrigation repair.

LICENSE REQUIREMENTS

• Valid Driver's License
• Oregon Pesticide License can be post-employment.

PHYSICAL REQUIREMENTS

• Ability to stand and move around, walk up and down stairs, sit for long durations, and lift at least 50 pounds.

WORK SCHEDULE

• Full time, 40 hours per week
• Eligible for Benefits