Arcade Attendant (Horseshoe Casino)

JOB SUMMARY:

Using all aspects of Family Style Service, the Arcade Attendant ensures a safe, fun-filled, and exciting environment for our Arcade guests. Provides change for Arcade guests and oversees the children’s area.

ESSENTIAL JOB FUNCTIONS:

· Demonstrates a pleasant and enthusiastic demeanor at all times. Smiling and eye contact are required.

· Provides accurate information regarding the property and the amenities it has to offer.

· Develops an excellent understanding of the games within the Arcade and the prize assortments. Uses that knowledge to answer guest questions and proactively offer information to guests to build relationships and maximize Arcade revenues.

· Becomes knowledgeable regarding the Intercard kiosk operations as well as the Redemption POS operations to assist guests appropriately and accurately.

· Actively monitors the Arcade to ensure a safe environment for guests of all ages. Reports any suspicious persons or activity to the Supervisor or Security immediately.

· Addresses minor game and kiosk issues to avoid inconvenience and frustration for our Arcade guests. Reports unresolved issues to the Supervisor.

· Maintains a clean, safe, and fun area for the maximum enjoyment of our guests.

· Uses proper cash handling procedures for any assigned bank funds. Maintains accuracy while processing sale transactions and making change. Signs out, secures, utilizes, and returns bank funds according to policy.

· Completes any stock counts or other projects as assigned by the Supervisor/Manager.

· Works with Supervisors to display and maintain Redemption counter according to established merchandising standards. Reports any stock or supplies needing replenishment. Provides excellent service by making change for Midway Arcade guests.

· Maintains a clean, safe, and fun area for the maximum enjoyment of our guests.

QUALIFICATIONS:

· Literate and fluent in English

· Ability to perform basic math skills

· Courteous attitude

· Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same

· Adheres to all regulatory, company and department policies and procedures

· Position requires a Non-Gaming Sheriffs Card and Alcohol Awareness Card

PHYSICAL, MENTAL and ENVIRONMENTALDEMANDS:

· Mobility and dexterity to bend, crouch, turn, and reach overhead.

· Ability to stand or walk for extended periods of time

· Ability to respond to visual and verbal cues

· Mobility to navigate the Arcade area

· Ability to lift up to 50 pounds, Push and pull up to 100 lbs.

· Must be able to work flexible hours including evenings, weekends, and holidays as needed.

· Ability to maintain regular, predictable attendance according to schedule

Positions that have contact with the public require the ability to work in a noisy environment and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.

Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

The above statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position.

The Company reserves the right to make changes to the job description whenever necessary.

As a part of the new hire process, finalist candidates may be required to complete a drug test and background check prior to an offer being extended, except where applicable law requires that such pre-employment screening occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

Job Type: Part-time

Pay: $13.00 per hour

Benefits:

• Employee discount

Work Location: In person