Address
Form of workA/R Specialist/Telepsychiatry Program
Position Number:951165
Vacancy Open to:All Candidates
Time-Limited:No
Department Homepage:https://ecuphysicians.ecu.edu/financial-services/
Advertising Department:CLINICAL FINANCIAL SERVICES
Division:ECU Health/BSOM
Classification Title:10422 Admin Support Specialist
Competency Level:2 - Journey
Working Title:A/R Specialist/Telepsychiatry Program
Number of Vacancies:1
Full Time Equivalent (FTE):1.0
Full Time or Part Time:Full Time
Recruitment Range:$31,200 - $44,549
Anticipated Hiring Range:$31,200 - $40,134
Salary Grade Equivalency:GN06
Work Schedule:M-F
Work Hours:8-5
Position Location (City):Greenville
Job Category:Staff - Office/Clerical
Organizational Unit Overview:ECU Health is a multi-specialty, Academic Medical Group with over 500 billing providers. The practice provides approximately 600,000 outpatient, 155,000 emergency room and 126,000 inpatient services annually to over 165,000 patients. Clinical Finance and Business Support Services reports to the ECU Health Chief Medical Officer and Executive Vice Chancellor of ECU Health Sciences Finance and Administration to support key fiscal and operational components of the clinical practice and revenue cycle operations. These include direct management responsibility for staffing and operations in the centralized functions of the Central Billing Office (CBO) and oversight for decentralized activities. Centralized functions include: Payor Contracting and Evaluation, Regulatory Compliance and Credentialing; Computer System and Procedure Training; Insurance and Patient Billing, Follow-up and Collections; Cash Management of Professional Fee Revenue; Business Intelligence Services such a Reporting and Analytics; Coordinated Patient Access Support; and Contact Center Decentralized functions include: Registration, Referral Management, Pre-Service Financial Preparation; Service Identification and Reconciliation; Coding and Charge Entry; system implementations, Project and Change Managed, and Process Improvement.
Job Duties :This employee will conduct state grant related and accounts receivable revenue cycle activities that result in the complete resolution of the claims for ECU Health’s NC Statewide Telepsychiatry Program [Center] NCSTeP and NCPACT (North Carolina Psychiatric Access through Community Telepsychiatry Program). Both programs are grant funded statewide initiatives of national importance designed to provide access to psychiatric treatment for patients experiencing behavioral problems that may be located in areas that have limited access to psychiatric care. The program is continually involving with new initiatives and funding sources being identified and implemented, thus the incumbent must be a critical thinker, adapt quickly to new business needs and be able to compile and analyze relevant financial data and emergent operational needs. This person will collaborate closely with the the Center’s leadership and understands grant requirements and how integrate them in systems and operational workflows.
Insurance Representatives provide third party payment revenue support for all ECU Health clinical site services. They are responsible for proper and timely billing as it relates to ECU Health professional medical claims, follow up and collection of revenues from insurance companies. Employees will have to be knowledgeable of compliance trends as it relates to billing and reimbursement, and assist in the prevention of potential errors that could be considered fraudulent or abusive by a third party payer. Employees serve as ECU Health revenue cycle representatives for their clinical specialty when third party payer on-site meetings are conducted, and serve as ECU Health revenue cycle representatives for their clinical specialty in clinical departmental coding and PAS meetings as needed.
CLINICAL SUPPORT POSITION – NOT SUBJECT TO STATE HUMAN RESOURCES ACT
The Brody School of Medicine at East Carolina University is affiliated with ECU Health Medical Center, which serves as it’s teaching hospital, as well as the flagship hospital for ECU Health.
Employment in this position provides eligibility to participate in the UNC Optional Retirement Program (ORP) which offers matching employer contributions and employee control of investment choices, along with eligibility to participate in various Voluntary Supplemental Retirement Plans (401k, 403b. 457). This position is not eligible to participate in the NC Teachers’ and State Employees’ Retirement System (TSERS). Additionally, this position offers multiple voluntary options for Medical, Dental, Vision, and Life Insurance as well as various supplemental plans including Critical Illness, Flexible Spending Accounts, Cancer, and Disability.
High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.
License or Certification required by statute or regulation:None
License or Certification required by the Department:None
Special Instructions to Applicant:- Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write ‘see resume’ on your application when completing the job duties section.
- If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment).
- Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities.
- Applicants must be currently authorized to work in the United States on a full-time basis.
01/10/2024
Job Close Date - Positions will be posted until 11:59 p.m. EST on this date; If no closing date is indicated, the position will be posted until filled and may close at any time after the recruitment has been completed. :01/19/2024
Open Until Filled:No
Quick Link for Direct Access to Posting:https://ecu.peopleadmin.com/postings/68203
Alternate option:If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
AA/EOE:East Carolina University is an equal opportunity and affirmative action employer and seeks to create an environment that fosters the recruitment and retention of a more diverse student body, faculty, staff and administration. We encourage qualified applicants from women, minorities, veterans, individuals with a disability, and historically underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status.
Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the Department of Human Resources at (252) 737-1018 (Voice/TTY) or ADA-Coordinator@ecu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. If highest degree earned is from an institution outside of the U.S. and its territories, final candidates are required to have their degree validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S.
Office of Human Resources Contact Information:If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to employment@ecu.edu. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.
