Address
Form of workResponsibilities:
- Oversee all phases of billing and cash collections for assigned accounts
- Resolve business submission disconnects with missing application information and erroneous electronic data
- Investigate, reconcile, and balance all assigned accounts
- Process daily cash receipts and apply to the correct account
- Proactively make collection calls and prepare delinquent notices
- Work with customers to resolve payment discrepancies and outstanding balances
- Make clear and concise notations on accounts to document your work after each telephone or email communication
- Correspond with customers in writing (email) and via telephone effectively
- Audit incoming payment transactions
- Recognize significant credit risks and when to escalate
- Maintain acceptable AR aging for assigned book of business
- Work with the department manager to evaluate and implement billing and payment automation where possible
- Possess excellent organization and time management skills
Requirements:
- High School Diploma, some college preferred
- 1-3 years accounts receivable and general accounting experience
- Knowledge of accounts receivable/collections
- Proficiency with Excel (must be familiar with VLOOKUP function)
- Must be able to work "hands-on" in a fast-paced, dynamic team-oriented environment
Pay DOE $26 to $27
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
