Covenant Physician Partners is hiring a Fulltime AR Specialist at our corporate headquarters located in Downtown Nashville, TN.
SHIFT: This is a remote or hybrid position with 3-days in office in Nashville and 2-days work from home.
About the Opportunity
Work closely with the Manager, Revenue Cycle while performing all components in the Accounts Receivable Process for existing and new patients as well as working closely with staff. Supports the vision and mission of Covenant Physician Partners through providing excellent customer service throughout the entire Patient Services Process.
Essential Duties and Responsibilities
The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive. Other duties may be assigned.
- Contacting insurance companies daily to resolve outstanding claims issues, using the collection connection.
- Respond to emails in a timely manner and work reports daily.
- Report all coding, denial issues and appeal requests to designated associates/management.
- Resolve disputed balances.
- Report any identified billing issues that result in non-collection to Revenue Cycle Manager.
- This position requires that the employee present an example of appropriate work habits, behavior, and positive attitude toward co-workers and administration.
- Regular and reliable attendance.
- Exhibit continual adherence to policies and regulations regarding HIPAA and Electronic Patient Health Information (EPHI).
- Attend education activities, in-services and staff meetings as required.
- Consistent, regular attendance as scheduled in compliance with attendance policies.
- Deal effectively with a diversity of individuals at all organizational levels.
- Comply with company policies and procedures in accordance with state and federal regulations (CMS, HIPAA, OSHA or other governing agencies).
- Other duties as assigned by Management.
About the Candidate
- High school diploma or general education degree (GED).
- Prefer minimum of 2 years of experience in a medical office or healthcare business office operations; or equivalent combination of education and experience.
- Rounded revenue cycle process knowledge (health insurance billing, collection and cash posting functions).
- Prefer knowledge of various health insurance programs including Governmental and Non-Governmental insurance.
- Excellent organizational and time management skills.
- Prefer knowledge of medical terminology.
What We Offer
- Generous paid time off in addition to national holidays, two floating holidays, and a birthday holiday
- Medical, Dental, and Vision insurance after 30 days of employment
- Voluntary employee and dependent life plans
- Short and Long-term disability
- Health Savings Account and Flexible Spending Account eligibility
- Critical Illness, Accident, and Hospital Indemnity insurance
- $250 of professional development funds provided every year
- Tuition Reimbursement up to $5,250 annually
- Free counseling sessions through our Employee Assistance Program
- Invest in your future with a company match on your 401k
- Associate discounts at major retailers such as Amazon Prime, Costco, and Sam’s Club
- Travel discounts with Hertz and Liberty Mutual
- Verizon Wireless discounts
- Free legal assistance through RocketLawyer
- Pet Insurance
- RN.com subscription reimbursement
- Access to our free mental wellness program – Sibly
Covenant Physician Partners is proud to be an Equal Opportunity Employer. Covenant does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.