Aquatics Coordinator at South Asheville YMCA

ABOUT US  

At the YMCA of Western North Carolina, we look for individuals passionate about giving back to the community and helping people. We bring our mission and core values to life through our culture: We are welcoming: by being open to all. We are genuine: by valuing you and embracing your individuality. We are hopeful: by believing in you and your potential. We are nurturing: by supporting you in your journey to develop your full potential. We are determined: Above all else, we are on a relentless quest to make our community stronger, beginning with you.

The YMCA of WNC is committed to strengthening the foundations of community through programming that supports youth development, healthy living, and social responsibility. Our programs nurture the greatness in every child, promote well-being throughout the community, and give back to our neighbors in need.

ABOUT THE ROLE

Under the direction and guidance of the Aquatics Director/Manager, and consistent with the mission and policies of the YMCA of Western North Carolina, the Aquatics Coordinator will oversee day to day operations of designated YMCA aquatic facilities. The Aquatics Coordinator ensures the quality of service and safety of all members and program participants within the pool area. The Aquatics Coordinator will assist with aquatic safety checks, be a leader and role model for lifeguard staff, assist in customer service needs regarding members, and maintain pool records and certifications. The Aquatic Coordinator will assist and support the Aquatic Director/Manager in team management including but not limited to annual reviews and corrective action. The Aquatics Coordinator will assist in program growth and maintaining a welcoming and inclusive environment.

ESSENTIAL FUNCTIONS

• Scheduling of lifeguards and swim instructors.
• Assist aquatic supervisor with annual reviews, coaching sessions, and corrective action when necessary.
• Provide coverage as needed in the event of inadequate staffing and lifeguard breaks.
• Provide orientation and ongoing support and supervision for aquatic staff.
• Communicate with swim instructors and participants to coordinate private swim lessons.
• Oversee day of event operations including but not limited to community swim, swim lessons, swim team, and camp.
• Performs and documents drop drills and aquatic quick checks for the aquatics team. Implements training program for aquatic staff who do not meet requirements of drop drills.
• Inspects and maintains all emergency equipment and pool equipment. Maintains and documents inventory of first aid and training supplies.
• Know and understand all aquatics policies and procedures, including the emergency action plan. Ensure that all rules and procedures are always consistently enforced.
• In the absence of the Aquatics Director provide overall direction, coordination and management of the department.
• 50% of aquatic coordinator time will be spent in direct service as the lifeguard on duty, gate attendant, swim instructor, or a combination of both.
• Always champions the YMCA culture, continually provides outstanding customer service, and strives to develop committed members and program participants.
  • Actively participates in membership retention and appreciation efforts when applicable.
  • Trains new lifeguard staff on how to build relationships with members and how the YMCA culture is relevant in the Aquatics Department.
• Assist in membership retention by interacting and building relationships with members and guests.
• Supports the YMCA's Annual Campaign through donor stewardship.
• Participates in the budgeting process within their service line/department and serves as a good steward of association resources.
• Communicate effectively with support services, Executive Director and other program leaders to coordinate programs and the needs of groups.
• Perform other duties as required

ABOUT YOU

Qualifications

• Must be 21 years of age or older
• Must have a minimum of 24 months of lifeguarding experience and
• Previous leadership experience in aquatics or nonprofit management preferred
• High School Diploma or equivalent
• Must hold, or be able to obtain within 90 days of hire, and maintain current certifications in the following:
  • CPR for the Professional Rescuer
  • Community First Aid
  • Emergency Oxygen Administration (O2)
  • Automated External Defibrillation (AED)
  • YMCA Lifeguarding/Red Cross Lifeguard
  • Red Cross Lifeguard Instructor or be willing to take course for certification.

Knowledge, Skills, and Abilities

• Working knowledge of the Microsoft Office suite
• Strong communication skills to convey expectations and safety regulations and coordinate with a diverse, multigenerational staff.
• Leadership abilities for scheduling, supervising, coaching, and conducting reviews of lifeguards and swim instructors.
• Organizational skills to oversee various aquatic events and handle day-of-event operations.
• Adaptability to perform different roles (e.g., lifeguard, gate attendant, swim instructor) and address unexpected situations during events.
• Proficiency in emergency preparedness, including drop drills, aquatic quick checks, and implementing training programs for staff.
• Problem-solving skills to address inadequate staffing, lifeguard breaks, and unexpected challenges during operations.
• Inspection and maintenance skills for emergency and pool equipment, along with inventory management of supplies.

PHYSICAL ASPECTS OF THE JOB

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Hear noises and distress signals in an aquatic environment. (Significant background noise may exist in the aquatic environment.
• Remain alert without lapses in consciousness for extended periods of time.
• Lift 50+ lbs. from the floor and 200+ lbs. in rescue situations.
• Sit for extended periods of time, including in an elevated chair.
• Ascend and descend ladders.
• Communicate verbally with good voice projection and clarity.
• Hear noises and distress signals in an aquatic environment. (Significant background noise may exist in the aquatic environment.)
• Observe all areas of the aquatic area, including the pool deck, water surface, and pool bottom
• Ability to stand for long periods of time.
• Bend or stoop to reach various height levels

BENEFITS PACKAGE

Full-time employees receive medical, dental and vision insurance, group life insurance and long-term disability paid by the Y; short-term disability, term life insurance and dependent life insurance is available for purchase; generous paid time off, retirement plan with employer contribution of 12% of salary (subject to eligibility requirements), free YMCA membership, free afterschool childcare and summer day camp and program discounts.

The YMCA of Western North Carolina is committed to equal opportunity in terms and conditions of employment for all employees and job applicants without regard to race, color, faith, gender, pregnancy, national origin, age, disability, sexual orientation, gender identity, veteran status, citizenship status, genetic information, gender expression, or any other characteristic protected by applicable law, except where a bona fide occupational qualification applies.