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Form of workDescription
Apprentice Technicians travel to customer locations via Bailey Company service vehicle, perform planned maintenance service (change oil, filters, inspections etc.) and assist in scheduling maintenance work based on customer needs and requirements. They are dedicated to customer satisfaction, responding in a timely, polite and professional manner. P.M. Technicians assignments vary by, by make and model, by tools required, and by duration on a daily basis. One day may require multiple P.M.s at one location, and the next day require multiple P.M.s at multiple locations. Some jobs require lifting, and some do not. The process includes full inspections to check all components, especially all safety related items and either fixing the problem or making the customer aware of the problem and recommending the repairs are made and offer to have the repairs quoted in needed, such as battery replacement, and then completing the necessary paperwork.
RESPONSIBILITIES:
- Perform P.M. Service and inspections as directed. Get input from customer.
- Make repairs or recommendations as needed using appropriate tools and wearing appropriate personal protective equipment.
- Clean work area and return to pre-repair or better condition.
- Maintain good working records for time, parts, supplies and outside purchases in repairs. Maintain daily records of P.M.s for correct service billing. Write legibly.
- Maintain and care for tools, equipment and vehicles. Notify management of the need for repairs or replacements.
- Participate in job related training, including supporting the safety program, and maintain licenses and certifications to avoid expirations.
- Represent Bailey as a professional by maintaining professional appearance, wearing uniform, keeping the vehicle and work areas clean, and being courteous and informative with customers.
- Handle other duties and special projects as assigned
Requirements
The individual in this position should be personable, a problem solver, reliable, ethical, intelligent, and able to adapt to the forces around him/her-customers, suppliers, co-workers, and other vendors.
EXPERIENCE:
Strong diagnostic and repair skills
Strong mechanical skills
EDUCATION/CERTIFICATION:
Forklift Certification
Technical school certificate or equivalent experience in mechanical repairs
LICENSES(S) REQUIRED:
Valid Driver's License
SKILLS, KNOWLEDGE & ABILITIES:
Strong communication and problem solving skills
Good computer skills, including Word, Excel, Outlook, etc.
Ability to handle conflict.
Willingness to adapt, learn, and take direction.
Ability to maintain a positive presence in the workplace.
Practice safe work habits in all situations
Good communication skills
Ability to work in the field with minimal or no supervision
Safe work habits
REQUIRED PPE EQUIPMENT:
Steel toed, non-slip, work boots
Leather gloves, rubber gloves
Safety glasses
Hearing protection
Safety vest
