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SalaryLocation: California preferred. Orange County or San Bernadino County.
The primary job function is to assess the current market value of un-recovered and total loss vehicles.
Essential Job Functions:
- Ensures equitable settlement of damages and maintains good customer service and shop relations.
- Reviews DMV reports and identifies the correct transfer of ownership documents to send to the registered owner.
- Negotiates storage fees with body shops and tow yards.
- Responds to written correspondence in a timely and efficient manner.
- Maintains log books and diaries to assist in reports and efficiency.
- Researches actual cash value of vehicles by gathering and analyzing current market information to reach a settlement for total losses due to theft and collision, etc.
- Stay updated on current vehicle values, changes in the industry and market and in Company policy and procedures.
- Identifies irregularities such as vehicles with salvage titles, grey market vehicles, custom/modified vehicles and prior damage to determine their true market value.
- Contacts adjusters to confirm coverage and obtain approval to settle the property damage.
- Initiates contact with insureds/claimants regarding total loss.
- Completes and maintains comprehensive documentation of material damage information for assigned files; submits appropriate reports in a timely manner.
Education:
- High School Diploma or GED required
- Insurance Adjuster's license may be required in applicable states
Experience:
- 6 months of department related experience
- Equivalent combination of education and experience
Why choose a career at Mercury?
At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can’t imagine a world without it.
Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life.
We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals.
Learn more about us here: https://www.mercuryinsurance.com/about/careers
We offer many great benefits, including:
- Competitive compensation
- Flexibility to Work From anywhere in the United States for most positions
- Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours)
- Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus)
- Medical, dental, vision, life, and pet insurance
- 401 (k) retirement savings plan with company match
- Engaging work environment
- Promotional opportunities
- Education assistance
- Professional and personal development opportunities
- Company recognition program
- Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more
Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law.
