Appointment Setter - Phone Receptionist

Automaxx of the Carolinas is currently hiring for a full-time Appointment Setter - Phone Receptionist to offer exceptional customer service while answering phone calls and following up with sales appointments in the Summerville, SC area. This customer service position at our car dealership earns a competitive salary of $35,000-$70,000 per year.

In addition to competitive pay and our friendly, positive, and collaborative culture, we offer our Appointment Setters - Phone Receptionists the following benefits:

• Medical insurance
• Dental insurance
• Vacation time
• 401(k) with a 4% company match
• Opportunities for growth

So, now that you've learned the who, what, where, and why, you may be wondering HOW to join our car dealership? It's easy! If you have excellent customer service skills and enjoy scheduling appointments, just fill out our initial mobile-friendly online application. We hope to meet you soon!

DAY-TO-DAY

This appointment scheduling position works 9 AM - 7 PM, Monday - Friday and 9 AM - 6 PM on Saturdays. Plus, you can plan on one day off during the week and NO work on Sundays. Additionally, our customer service team enjoys a 10 AM start after their day off!

As an Appointment Setter - Phone Receptionist, you play an important role in our car dealership. Every day, you keep our business running smoothly by providing excellent customer care over the phone. When you receive a call, your friendly demeanor sets the tone for a positive interaction as you answer questions and schedule sales appointments. Expertly using emails, scripts, and templates, you quickly respond to every internet, phone, and live chat inquiry that comes in.

Eager to help, you provide customers with initial product information and direct them to the appropriate dealership resources. When a customer is not ready to schedule an appointment, you ensure they receive a timely follow-up call with the help of our CRM tracking system. Establishing positive relationships with your teammates, our sales team, and dealership management is a top priority for you, and you consistently participate in team building and process development sessions. You take pride in effectively coordinating our appointments and helping us provide exceptional customer service!

ABOUT AUTOMAXX OF THE CAROLINAS

Automaxx of the Carolinas is an award-winning used car dealership in Summerville, SC. In addition to our vast selection of certified pre-owned vehicles, we offer an OEM parts department, a full-service auto shop, and a driving school. Our mission is to provide fair, reliable, and comprehensive automotive services to our customers and get them a great deal on the vehicle of their dreams!

We rely on our fantastic team to provide the great customer service we're known for. Our values include integrity, accountability, positive energy, and family. These values permeate everything we do, from the way we serve our customers to the way we treat our team. Everyone who works for us receives competitive compensation and great benefits so they can feel supported as they grow their careers. We also provide ample opportunities for professional growth by promoting management from within.

OUR IDEAL APPOINTMENT SETTER - PHONE RECEPTIONIST

• Team player - maintains a collaborative attitude while understanding the importance of teamwork
• Strong communicator - above-average communication skills
• Organized and punctual - attentively produces precise and timely scheduling work
• Personable and kind - prompt and courteous demeanor when scheduling appointments
• Positive - maintains an upbeat attitude with a friendly personality

If this sounds like you, keep reading!

REQUIREMENTS FOR AN APPOINTMENT SETTER - PHONE RECEPTIONIST

• Customer service experience
• Excellent computer skills
• Valid driver's license

If you meet the above requirements, we need you. Apply today to join our team!

Location: 29483