Address
Form of work
SalaryGeneral Summary of Duties: To schedule all new and returning patients. Scheduling will include patients in the clinic as well as those on the telephone.
Supervision Received: Supervision and reporting is from department manager..
Typical Physical Demands: Involves minimal physical requirements, sedentary working conditions, also requires normal visual acuity and hearing.
Typical Working Conditions: Work in a clinical office environment with frequent telephone contact from patients.
Skills and Abilities: Must be able to communicate effectively in a very professional and courteous manner, ability to work in stressful situation, excellent organizational skills and a professional attitude.
Principal Duties:
- Books, and reschedules new/established patient appointments for all sports medicine physicians based on established templates.
- Possesses a keen ability to communicate with patients and process them into the system in an expeditious manner.
- Strong leadership ability with a significant emphasis on interpersonal skills with prospective patients and with co-workers.
- Coordinates additions to daily schedules.
- Answers questions regarding patient appointments.
- Actively participate in efforts to improve total office performance.
- Maintains patient confidentiality.
- Adheres to policies and procedures.
- Any function deemed necessary and appropriate by management.
- Other duties as assigned.
