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Form of work
As an Application Support Engineer within Consumer and Community Banking, you will use creative and critical thinking skills to maintain application systems that are crucial to the daily operations of the firm. You'll work collaboratively in teams on a wide range of projects based on your primary area of focus. While learning to fix application and data issues as they arise, you'll also gain exposure to software deployment, maintenance, testing, automation and improvement, in addition to production lifecycle methodologies and risk guidelines. Finally, you'll have the opportunity to develop professionally —and to grow your career in any direction you choose.
This role requires a wide variety of strengths and capabilities, including:
- BS/BA degree or equivalent experience.
- Basic knowledge of application development
- Fundamental knowledge of application development and a working knowledge of windows
- Strong knowledge of SQL querying skills
- Experience supporting complex Java and/or .Net based applications with multiple datacenters and active/passive or active/active environments.
- Working knowledge in one or more general purpose programming languages, plus an interest in learning other coding languages and skills as needed
- Working knowledge of development toolset to design, develop, test, deploy, maintain, and improve software.
- Familiarity with monitoring tool such as Splunk, Grafana, App Dynamics and/or Dynatrace
- Experience with public / private cloud architecture with an understanding of at least one cloud platform
- Familiar with deployment of RPA components including bots and experience in implementation of RPA solutions with support team.
- Good to have experience with RPA tool(s) such as WinAutomation, Automation Anywhere (or) UI Path
- Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals.
Preferred qualifications, capabilities, and skills
- Experience using Oracle DB
- Experience in cloud technologies such as AWS or Azure
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking Group depends on innovators like you to serve consumers, small businesses, municipalities and non-profits. You’ll support the delivery of award winning tools and services that cover everything from personal and small business banking as well as lending, mortgages, credit cards, payments, auto finance and investment advice. This group is also focused on developing and delivering cutting edged mobile applications, digital experiences and next generation banking technology solutions to better serve our clients and customers.
