Application And Qa Support Technician

The In-Home Supportive Services (IHSS) program was established in 1973, providing supportive services, including personal care services, to qualified aged, blind, and disabled individuals to enable them to remain in thier own homes and avoid institutionalization. The Case Managemnet Information and Payrolling System (CMIPS) was established to manage case information and to process the payroll for IHSS providers. The goal of the CMIPS Office is to maintain and operate a system that is responise to the needs of the IHSS Progam in partnership with our sponsor, the California Department of Social Services (CDSS), Adult Programs Division (APD).
Under the general direction of the Case Management, Information and Payrolling System (CMIPS) Application Support and Quality Assurance Supervisor, the Application and QA Support Technician provides support to internal and external CMIPS teams, conducts defect analysis, tracks test data and metrics, and develops test scenarios, test scripts, user stories, acceptance criteria for the CMIPS Application and the interfaces CMIPS uses.
You will find additional information about the job in the Duty Statement .
Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• STUDENT ASSISTANT

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details Job Code #:
JC-421045
Position #(s):
791-790-4870-901
Working Title:
Application and QA Support Technician
Classification:
STUDENT ASSISTANT $2,985.00 - $3,281.20 A
$3,194.00 - $3,511.04 B
$3,415.00 - $3,758.56 C
$3,655.00 - $4,022.72 D
# of Positions:
2
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Student Assistant
Department Information
The California Health and Human Services Office of Technology and Solutions Integration (CalHHS OTSI) provides project management, oversight, procurement, and support services for a multi-billion-dollar portfolio of high criticality projects. We are passionate about the people of California who receive vital health and human services by the successful delivery of our large, complex information technology (IT) systems. We are a trusted leader and work toward common goals by sharing knowledge, learning, and building consensus to implement solutions.
Whether you're interested in the field of IT or administrative support services, we offer excellent opportunities and a collaborative work environment. So, come build a career at the CalHHS OTSI!
Headquartered in the Natomas area of Sacramento, we offer free parking, many convenient shopping and dining options, a comfortable work environment and beautiful office facilities.
Check out our jobs website and social media sites:
OTSI Jobs Site
LinkedIN
www.osi.ca.gov
Special Requirements
Must be a college student enrolled in classes during the regular term at an accredited college or university and maintain a grade point average of 2.0 or higher.
Note: Sealed official transcripts are required if selected for this position .
Application Instructions
Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: Until Filled
Who May Apply
This is a non-testing classification, therefore anyone meeting the minimum qualifications listed on the classification specification may apply for this position. Individuals who are, or have been, a dependent child in foster care, a homeless youth, or a formerly incarcerated youth as defined by Government Code section 18220 are encouraged to apply and will be given priority. If you are applying under this eligibility status, please note on your application your eligibility by stating "preference under Government Code section 18220". Please note that prior to appointment, individuals claiming preference under one of these categories will be required to furnish documentation establishing their eligibility.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your Application and any applicable or required documents to:
California Health and Human Services Office of Technology and Solutions Integration
Attn: Human Resources Division: JC 421045
2495 Natomas Park Drive
Sacramento , CA 95833
Address for Drop-Off Application Packages
You may drop off your Application and any applicable or required documents at:
California Health and Human Services Office of Technology and Solutions Integration
Human Resources Division: JC 421045
2495 Natomas Park Drive
Sacramento , CA 95833
Monday - Friday place in drop-off box in Suite 515
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Other - A Supplemental Questionnaire is required. Please see the Supplemental Questionnaire instructions below.
• Other -
  Must include a copy of your transcripts and proof of enrollment for the current semester.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
• Ability to communicate professionally and effectively, both verbally and in writing
• Highly organized and analytical, with the ability to motivate and manage in a deadline-oriented environment
• Experience or ability to learn different tools such as Atlassian suite, JIRA, Microsoft Teams and other tools
• Experience or ability to learn Software Development methodologies such as waterfall and/or Agile
• Experience or ability to learn various types of Software testing methods
Benefits Benefit information can be found on the CalHR website and the CalPERS website.
Contact Information
The Human Resources Contact is available to answer questions regarding the position or application process.
Human Resources Contact:
Veronica Parker
(916) 263-1837
veronica.parker@osi.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Office
(916) 838-0622
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Supplemental Questionnaire
A Supplemental Questionnaire consists of a series of questions and a mechanism for obtaining an applicant's qualifications and experience in job-related areas. The Supplemental Questionnaire must be titled "Supplemental Questionnaire" at the top of the first page, typed in a minimum of 12-point font, single spaced, on standard sized paper (8.5" X 11"), and no more than 2 page(s) in length. Applications submitted without the required Supplemental Questionnaire will be considered incomplete and will not be considered for this position.

Please describe your experience that demonstrates effective written and verbal communications skills, negotiation skills; and your demonstrated ability to develop collaborative working relationships with colleagues or classmates.

Please describe an accomplishment professionally or personally that you're most proud of and why?

Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.