Apple Helpline Support

Role: Apple Helpline Support

Work Location: Elk Grove, CA (Onsite)

Duration (Months): 13 Months

Experience (Years): 8-10 Years

Apple systems Experience, Mac Experience

Essential Skills:

Should have good experience with Apple systems and troubleshooting Mac systems

Knowledge of ITIL Standard methodologies such as the difference between Incident, Problem and change

Desirable Skills:

Cisco CCNA / CompTIA A+ certification

Job Type: Contract

Salary: $20.00 - $25.00 per hour

Experience level:

• 8 years

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Ability to Commute:

• Elk Grove, CA (Required)

Ability to Relocate:

• Elk Grove, CA: Relocate before starting work (Required)

Work Location: In person