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Form of workOVERVIEW
The Anthropologie Weddings Stylist contributes to driving sales through supporting the leadership team in elevating the customer experience and establishing lasting connections with customers. Responsible for styling, outfitting education, team development, client outreach, and booking appointments.
RESPONSIBILITIES
Customer Experience
- Acts as a brand representative reflective of the company values
- Contributes to the service and selling culture in the store by developing authentic customer connections, offering expert styling advice and providing an individualized experience with product recommendations
- Utilizes technology to provide a frictionless client experience and transact in the moment by upselling or sharing product not available in store; supports associate education, clienteling, and brand focuses through the use of technology
Leadership + Team Management
- Inspires team through creativity, outfitting, and shared fate; drives the store by being positive, confident, respectful, and helpful to others
- Collaborates with peers and leadership, sharing ideas with the team and actively participating in daily meetings, store initiatives, and brand focuses
- Partners with leadership team to mentor service and selling strategies to impact individual and monthly goals
Visual +Business Operations
- Assists store leaders in maintaining a visually compelling store that is neat, clean and organized; supports weekly store objectives relating to customer service, outfitting, or styling
- Assesses Anthropologie Weddings styling expectations looking for business driving opportunities for the store; takes smart risks with measurable results to maximize sales and impact customer experience
- Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store
Communication + Relationships
- Participates in store communication and fit sessions; facilitates sharing of product knowledge, current trends, and personal styling priorities to inspire the staff and customer
- Provides store and departmental insight related to the customer experience and communicates to Anthropologie Weddings leadership team; participates in district forums when applicable
- Fosters ongoing relationships with clients through outreach and networking, appointment generation, service follow-up, and engagement through store events
QUALIFICATIONS
- Anthro and Anthro Weddings brand fan
- Experience in customer service and clienteling
- Experience being a team player
- Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
Wage Transparency: To view information related to various state-specific wage transparency laws, click here. Please also note, if a full-time role is eligible to participate in the Company’s Monthly Store Incentive bonus program, this may result in bringing the total compensation to a higher range.
Benefits + Perks: We offer one of the best and most comprehensive wellness benefits in the retail industry, click here to learn more.
Los Angeles City applicants click here and San Francisco applicants click here to view Fair Chance Ordinance.
Urban Outfitters, Inc. celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.
