Answering Service Operator

Company : Voyager Call Center

Location: Brewer, ME

Phone Number: 207-989-9500

Website:www.voyagercallcenter.com

Seeking: Part Time Candidates (Non-Remote)

Hours: 10:00PM - 7:00 AM
Friday and Saturday

Company Description:

Voyager is a call center providing superior answering support services for its clients. Services include, but are not limited to: Answering Service, Dispatch Service, Order Entry, Virtual Services, and Lead Capturing.

Voyager's Mission Statement:

Quality Customer Service & Communication = Success

Communication takes almost endless form, from how something is said between two people, to high speed data transmission over fiberoptics. Voyager's mission is to combine quality customer service with opportunities in communications industry to provide needed services to our community. In order to have the optimal communications company, we must not only communicate effectively with our clients, but also with all the associates of our company

Job Description:

Voyager partners with a variety of businesses to ensure they never miss vital phone calls. Our Operators answer all incoming calls for our clients and are an integral part of Voyager's success. Our clients rely on Voyager to provide callers with efficient, quality-driven service and expect us to deliver concise, accurate messages from their customers. A successful Operator will need the following skills:

• Be comfortable answering phone calls
• Have a polite, professional phone presence
• Type a minimum of 35 wpm
• Multitasking
• Willingness to be part of a team
• Displaying empathy
• Proficiency in navigating both computers and software
• Flexible mindset

Job Type: Part-time

Pay: Up to $18.00 per hour

Expected hours: 18 per week

Physical setting:

• Call center

Schedule:

• 8 hour shift

Experience:

• Customer service: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: In person