Animal Control Officer - Lead

Regional Animal Services of King County (RASKC) is seeking dynamic and experienced Animal Control Officers for a Lead position!
Are you someone who takes great interest in the health and wellbeing of animals and can also work considerately and effectively with their human owners? Are you interested in being a leader and mentor in service excellence, committed to building an enduring legacy of continuous improvement and employee engagement? Are you a team player?
RASKC provides animal services to 24 cities and unincorporated King County, this includes: rescuing stray, injured, neglected, or abused pets; reuniting orphaned pets with families and/or helping them find forever homes through RASKC's pet adoption centers in Kent and Kirkland, including several other partner locations; providing pet licensing services; a wide array of volunteering opportunities and much more. King County is a national leader in improving animal outcomes as a municipal shelter, using data and model practices to achieve above a 90% live release rate.
To be considered for this opportunity, you must at a minimum demonstrate skill and ability to:

• Respond to complaints and determine course of action, write reports and issue written warnings or citations.
• Direct work and provide mentoring and feedback to Animal Control Officers assigned to complex field investigations.
• Perform professional investigations of animal cruelty and vicious/dangerous dog cases.
• Provide training to Animal Control Officers on investigatory techniques, processes, and related field work best practices.
• Serve as the Regional Animal Services of King County (RASKC) point of contact with partner law enforcement and regulatory agencies for complex field investigations.
• Safely handle aggressive, sick, injured, or diseased animals; effectively communicate and use deescalating techniques when dealing with confrontational individuals; safely drive a county vehicle obeying all laws; and operate other required equipment in a safe and lawful manner.
• Enforceanimalcontrolordinances.
• Prepare court cases and testify in court.

We are looking for candidates who:

• Are interested in working directly with our diverse community, providing quality customer service by responding to complaints, inquiries, and problems using effective listening and clear communication.
• Have previous experience in a lead or supervisory role
• Are able to maintain composure under difficult and stressful situations.
• Are skilled in engaging and building relationships with colleagues, staff, and community members.
• Be customer-focused, culturally aware, and comfortable talking about equity and social justice.
• Are passionate about teamwork!
• Have verifiable training and/or experience involving professionalinvestigationsof animal cruelty and vicious/dangerous dog cases.
• Have successfully completed the Animal Control Academy.
• Demonstrate excellent verbal and non-verbal communication skills - able to lead the team efficiently towards accomplishing their goals and to communicate clearly with both team and supervisor.
• Have good organizational skills and can define roles and set clear expectations in a team setting.
• Display integrity - able to lead by example to establish mutual respect and appreciation.
• Can demonstrate a confident work ethic with great expectations and consistent results.

Supplemental Information:

• Our successful candidate must pass a pre-employment physical including the ability to perform moderate to difficult strenuous manual tasks including lifting animals weighing up to sixty (60) pounds on a frequent basis.
• Our successful candidate must be able to work mandatory overtime, after hours, weekends, and holidays including on-call availability.
• This position is represented by the Animal Control Officers Guild.

Are you ready to apply? The recruitment is open to internal King County Animal Control Officer applicants only. A completed King County Application is required. If you have any questions, please contact DES Talent Solutions- DESTalentSolutions@kingcounty.gov.
This recruitment is an effort to fill our immediate vacancies as well as create a hire list that will be used for any positions that become vacant within the next 6 months. Employment Type: Career Service, Full Time, 40 hrs/week