Animal Care Manager

Overall Goal:

The Animal Care Manager is responsible for supervising daily operations at West Place Animal Sanctuary, primarily managing all tasks associated with the volunteer/internship program, daily Animal Care management, property management, supply ordering, and equipment cleaning/storage. The Operations Manager plays a key role in ensuring that the organization’s standards of excellence are met.

Responsibilities:

Volunteer Management

• Work closely with all program and department managers to periodically assess needs for volunteer expertise and level of volunteer staffing
• Maintain process to
  • review applications and interview potential individual volunteers
  • assess interests/skills of volunteers and match with appropriate activities

• Provide ongoing training to new and existing volunteers, engaging with existing volunteers daily and provide feedback and additional guidance as needed
• Maintain ongoing communications with volunteers with weekly reminders, etc.
• Reporting on volunteers tracking hours
• Monitor, encourage, and manage electronic messaging communications to/from volunteers through our used application

Intern Program Management:

• Recruit high school, college, and graduate level interns
• Respond to internship requests; assess interests/skills of interns and match with appropriate staff or projects
• Manage comprehensive orientation process for new interns
• Engage in ongoing feedback and complete school evaluations as required
• Update manuals as necessary

Animal Care

• Oversee volunteers performing feeding, cleaning and maintenance of resident living areas
• Ensure regular removal of garbage, compost in accordance with organization’s outlined procedures
• Oversee cleaning, maintenance, and proper storage of sanctuary equipment
• Assist with the check-in of new animals and inspection
• Follow proper safety measures and procedures when volunteers are using chemicals and cleaning supplies
• Managing regular tasks and special projects for volunteers
• Overseeing cleanliness, maintenance and daily care of kennel, office and gift shop building
• Daily health checks on all animals
• Providing supplements, medications, injections, etc. as needed
• Inform Executive Director of any health issues with the animals

Property and building management

• Assure that all buildings are maintained, cleaned, repaired as necessary
• Monitor electric and heat usage in all buildings and be responsible for conserving
• Manage the organizational aspects and cleanliness of the property

Administration & Events

• Orders/returns/exchanges, responding to emails, voicemails, and questions

Other Skills and Physical Requirements:

• Enthusiasm
• VERY Strong organizational skills
• Critical Thinking skills
• Mindfulness
• VERY Strong time management skills
• Ability to multi-task on a daily basis

• Database management
• Proficiency using Word, Excel, Internet, certain programs and apps
• Commitment to a team approach of working with staff members, volunteers and guests

• Strong listening, speaking and writing skills 
• Must be able to handle large animals when necessary
• Any handyperson or facilities management abilities a plus

• Ability to stand for long periods of time and lift up to 50 lbs. a plus

Schedule: Full time, 5 days per week, including Saturdays, Sundays

Weekend and holiday work required

Rate of Pay: $35,000 - $40,000 depending on experience

Two weeks paid time off

Worker’s Comp coverage