Analyst I, HR Technology

Company DescriptionPilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law.Job DescriptionThe purpose of this position is to analyze work process design and flow, improve processes and maximize the return on technological capabilities. This position also serves as a technical point-of-contact for assigned functional area and assists subject matter experts with ensuring data integrity, testing of system changes, report writing and analyzing data flows for process improvement opportunities. The Analyst, HR Technology also supports HRMS upgrades, patches, testing and other technical projects as assigned.Analyze current business practices, user needs, and workflow processes to develop and implement solutions based on business requirementsUtilizes interpersonal skills when working with various customers and peers to accomplish project goalsPerforms system maintenance, including assisting in the review, testing and implementation of HRMS system upgrades or patches. Collaborates with functional and technical staff to coordinate application of upgrade or fixMaintains HRMS system tables. Documents process and resultsProvides production support, including researching and resolving HRMS problems, unexpected results or process flaws; performing scheduled activities; recommending solutions or alternate methods to meet requirementsGenerates reports/queries, including writing, maintaining and supporting a variety of reports or queries utilizing appropriate reporting tools. Assists in development of standard reports for ongoing customer needsHelps maintain data integrity in systems by running queries and analyzing data.Conducts training, including developing user procedures, guidelines and documentation. Trains clients on new processes/functionality. Trains new system usersMaintains awareness of current trends in HRMS with a focus on product and service development, delivery and support, and applying key technologies.Examines trends in information systems training, materials and techniquesThrough classes, reading, CBTs or other mechanisms, continuously increases both HR knowledge and HRIS application/tools knowledgeParticipates in user group meetings/conferencesPerforms other related duties as assignedQualificationsBachelor’s degree in human resource management, MIS, computer science or related field, or equivalent work experienceMinimum 1 year of experience in HRIS (or related IT/technical capacity)Proficient with Microsoft Office Suite and advanced Excel skills requiredWorking knowledge of Infor CloudSuite HCM, GHR and TM highly preferredStrong written and verbal communication skillsStrong analytical, strategic and critical thinking skillsAbility to multitask and manage multiple projects successfullyAbility to influence, cultivate and build relationshipsAbility to drive results with strong follow-up skillsAbility to take initiative, work independently and as part of a teamAdditional Information#LI-CH126810

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