Analyst, Finance & Accounting

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
The Customer Reporting team is responsible for reporting accurate customer data and trends in support of the finance and accounting organization. This resource will assist with daily operation of the customer reporting team which includes (but is not limited to), communicating with business partners, investigating data integrity, and producing/disseminating (daily, weekly and monthly) reports. Additional responsibilities will include business analysis, audit, and assurance activities within the subscriber reporting team.
Job Description
Core Responsibilities

• Support Comcast's daily, weekly and monthly customer reporting processes
  
• Execute daily audits of customer metrics and research issues as necessary
  
• Assist with maintenance and administration of the subscriber reporting environment
  
• Perform data analysis and work with key stakeholders to explain unusual report activity
  
• Prepare documentation and work with internal audit to ensure processes are Sarbanes Oxley compliant
  
• Develop working knowledge of existing reports; maintain/administer current reporting processes as needed
  
• Work with end user community to define new report requirements and success criteria
  
• Develop standard and ad hoc reports using a variety of Comcast internal systems
  
• Support testing and validation of new/updated reporting systems
  
• Assist in the design and development of analytics utilizing SQL to identify and investigate trends within customer data.
  
• Provide historical reporting and analysis on customer activity
  
• Create executive level presentations to summarize analytics findings
  
• Provide technical assistance in the extraction and analysis of critical and sensitive customer information
  
• High-level of proficiency in the advanced features of Microsoft
  
• Excel & PowerPoint preferred
  
• Experience with Hyperion Essbase, SmartView, Teradata and Oracle a plus
  
• Hands-on experience with database and reporting tools preferred
  
• Excellent organizational skills and ability to work on multiple projects preferred
  
• Excellent written and verbal communication skills and the ability to work within all levels of the organization preferred
  
• Familiarity with basic finance and accounting concepts preferred
  
• Experience working in a data warehouse environment a plus
  
• Experience in consulting and/or public accounting a plus
  
• Ability to write SQL statements to collect, analyze and report large amounts of data a plus
  
• Tableau Report building experience a plus
  
• Other duties and responsibilities as assigned.
  

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
0-2 Years