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SalaryJLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Description: The Analyst will be responsible for ensuring the real estate taxes for the collateral of each loan are current by preparing escrow disbursements and obtaining proof of payment. The Analyst must demonstrate diligence, organization, analytical orientation, and the initiative to work in an independent and reliable manner. The Servicing Analyst adds value to the Servicing Platform by ensuring quality and timely completion of various duties as required by each Lender's servicing agreements. This position will work with both internal and external parties, including vendors and borrowers. Attention to detail, clear communication, and commitment to resolve issues for our client base are important skills as a representative of JLL.
Essential Functions:
Ensure each loan has all parcels associated to the collateral setup on the servicing system by reviewing the legal description and any other loan documents, as necessary.
Track the due dates for all escrowed parcels and disburse payments for tax bills prior to the due date from escrow funds; request funds from borrower and/or lender when required. Determine and request new escrow analysis, as required.
Obtain paid receipts/proof of payment for non-escrowed loans via tax service, borrower contact or tax authority within 60 days of due date.
Monitor all due dates of taxes, both escrowed and non-escrowed for delinquencies.
Monitor loan portfolio for tax exceptions such as appeals, refunds, and exemptions.
Report to Lender as required on a monthly, quarterly, or annual basis by preparing Lender forms and/or certification documentation. Collaborate with internal and external parties to obtain all required backup documentation.
Assist with special projects within Tax, Escrow Operations or Loan Operations, as necessary.
Assist internal and external customers with information requests.
Assist with internal and external audits.
Other duties as deemed necessary.
Qualifications Required:
Strong Microsoft Excel and Word proficiency
Strong math, verbal, writing, and organizational skills
Strong time management skills and ability to operate under demanding deadlines
Ability to multitask and work on several transactions simultaneously
Ability to recognize risk
Willingness and ability to learn new technology
Excellent attention to detail
Ability to audit own work
Ability to work independently and in teams
Ability to travel as needed
Required Skills: Undergraduate degree preferred with a minimum of 1 year in Real Estate, Finance, Accounting, Business or equivalent work experience in insurance or commercial mortgage banking and/or servicing with ability to recognize and mitigate risk; meticulous, ability to multi-task and manage deadlines, strong customer service skills (written and verbal). Experience with Precision Loan Management is not required but would be beneficial.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
