Analyst Charter Planning

JOB SUMMARY

The Analyst Charter Planning is responsible for the coordination and purchase of all goods and services required for charters operated by Sun Country Airlines. These services include ground handling, security, airport facilities, and catering.

ESSENTIAL FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Coordinate and plan services and partnerships with internal and external customers for assigned Charter Operations
• Engage potential service providers in the request for proposal process to obtain the best value for Charter clients and Sun Country
• Assist in the selection of all services for assigned Charter Operations
• Assist with various permits and regulatory requirements for International and Domestic Charter Operations Manage notification process for all new charters as directed by Sr Mgr. Customer Experience
• Communicate schedules to airport service providers of upcoming Charter Operations
• Coordinate all aspects of charter catering operations to ensure the accuracy of all charter catering orders
• Provide accurate pre-flight information to charter customer, internal stakeholders, and service providers
• Deliver and verify required training materials for contracted ground handlers and other providers
• Create, process, and distribute Charter Award to AIMS
• Prepare and detail Flight Attendant Sheet including, meal and beverage service, in-flight entertainment loading, passenger counts, crew meal counts and specification, as well as any special contract notes
• Assist with the oversight of charter catering services for compliance and timeliness, reconcile all invoices in a timely accurate manner
• Serve as main contact for internal departments for all charter inquires assigned
• Represent the company in meetings with internal and external stakeholders and maintain positive relationships with service providers and charter customers
• Any other duties assigned by management

SUPERVISORY RESPONSIBILITY

None

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• At least one-year experience working in an airline/airport environment
• Previous customer service experience
• Proficient with Microsoft Office
• Excellent oral and written communication skills
• Ability to multi-task and prioritize effectively
• Strong problem solving and reasoning skills

PREFERRED SKILLS

• Previous Airline Operations experience
• Previous experience sourcing vendors
• Understanding of Comply 365 and AIMS
• Understanding of TSA and FAA Regulatory requirement

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands or finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance, and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

ADDITIONAL NOTES

Must be able to obtain MSP SIDA Badge.

AAP/EEO STATEMENT

It is the policy of Sun Country Airlines to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)