Address
Form of workOverview
Responsibilities
JOB DUTIES
Qualifications
Knowledge
Skills
Education
Experience
Working Conditions
Position Pay Range
Salary Range:
$65,600-$121,300
At GM Financial, we strive for equity in all aspects of our business, including pay equity. This is the GM Financial salary range for this role and job level. The exact salary and compensation will vary based on factors such as knowledge, skills, experience and education.
#LI-JR1
- The AmeriCredit Field Dealer Relationship Manager is responsible for service and support of all Non GM franchise dealers and associate GM Financial products. This team member will provide quality customer service by satisfying the business needs of the dealers, manufacturer partners, and GM Financial. This team member's overall responsibility will be to develop dealer relationships that generate contracts and ancillary policies according to GM Financial's established credit risk and profitability models.
Responsibilities
JOB DUTIES
- Demonstrate the value proposition of GM Financial to assist the dealer to sell more new and used vehicles
- Effectively manage and market assigned dealer relationships to achieve all quality, pricing, and volume objectives
- Support and market all GM Financial/AmeriCredit Products
- Maintain effective communication with dealers and appropriate internal partners
- Develop business plans to align with corporate goals
- Achieve Field DRM key performance criteria
- Act as a liaison between dealer and FundsNow to resolve any funding issues Work with the Funding Managers and Team Leaders
- Analyze dealer-specific data using reporting tools and take appropriate action
- Identify and resolve dealer issues presenting excessive risk to GM Financial, ie, portfolio issues, fraud, buy-back, dealer agreement violations, dealer personnel, etc
- Responsible for collection of monies owed to GM Financial
- Perform other duties as assigned
- Conform with all company policies and procedures
Qualifications
Knowledge
- Knowledge of consumer lending policies and procedures
- Knowledge of dealership operations and indirect auto finance industry
- Knowledge of marketing and operational trends and tactics
- Working knowledge of Excel
- Working knowledge of Salesforce.com
Skills
- Ability to prioritize and handle multiple tasks and responsibilities simultaneously
- Ability to professionally represent GM Financial
- Able to meet deadlines and establish objectives
- Effective time management skills and the ability to work under pressure
- Excellent sales and marketing skills
- Good analytical and problem solving skills
- Good business development skills
- Must be proficient in computer software such as Excel, Word and PowerPoint
- Must be self-motivated and able to work independently
- Strong interpersonal and people skills
Education
- High School Diploma or equivalent required
- Bachelor's Degree preferred
Experience
- 0-2 years successful sales, prior credit underwriting, prior ancillary preferred
Working Conditions
- Subject to stressful situations
- Some travel required
- Strong focus on providing quality service to internal and external customers
- Work a flexible schedule including extended business hours, weekends and holidays
Position Pay Range
Salary Range:
$65,600-$121,300
At GM Financial, we strive for equity in all aspects of our business, including pay equity. This is the GM Financial salary range for this role and job level. The exact salary and compensation will vary based on factors such as knowledge, skills, experience and education.
#LI-JR1
