AddressAre you a highly organized professional with a passion for enhancing patient care in an ambulatory setting? We are seeking an Ambulatory Operations Coordinator to join our team in Livonia. The ideal candidate will have experience in the ambulatory care environment, and a proven track record of working collaboratively with interdepartmental leadership, including facilities, Environmental Services (EVS), and both internal and external vendors. Excellent communication skills and proficiency in Microsoft Office, including PowerPoint and Excel, are essential for this role. If you are detail-oriented, adept at managing multiple priorities, and thrive in a dynamic healthcare setting, we encourage you to apply and contribute to our mission of delivering exceptional patient care.
Henry Ford Medical Center - Plymouth | Henry Ford Health - Detroit, MI
Location: Plymouth Medical Center - must be willing to travel to other sites in the area.
GENERAL SUMMARY:
Under direction of the Ambulatory Operations Director (AOD), The Ambulatory Operations Coordinator (AOC) independently performs a variety of responsibilities including construction oversight, community outreach, project management, organizational support for a variety of System initiatives and facility events. This individual will be identified as the primary point of contact for external and internal parties who need to interact with an assigned Medical Center for communication needs and day to day general operational needs. This may include supply chain support, IT support, vendor coordination etc. The AOC will also be responsible for moderating and developing agendas for Medical Center huddles or meetings as necessary. The AOC works independently and collaboratively with departmental leadership and provides support for ancillary departments such as security and facilities. Supports the oversight of day to day building operations in multiple locations within a region and addresses the needs of internal and external tenants. Serves as the point of contact and proxy for the AOD for all building concerns, inquires, tenant correspondence, landlord communication, etc. Maintains confidentiality of all sensitive information encountered.
EDUCATION/EXPERIENCE REQUIRED:
- Associate Degree in business or a related field, or the equivalent combination of education and/or experience.
- Bachelor's degree preferred.
- Four years of progressively more responsible administrative experience.
- Previous administrative experience in a health care environment and/or project management strongly preferred.
- Highly developed interpersonal skills and oral communication skills necessary to interact with a wide variety of individuals in the completion of the above tasks. Ability to handle multiple concurrent assignments.
- Excellent written communication skills for preparing correspondence, reports, etc.
- Advanced knowledge of personal computers and software including Windows, Microsoft Software Programs, spreadsheet, and graphics applications necessary to prepare complex professional documents, presentations, and reports.
- Analytical skills to interpret data of a complex nature.
