Am Server - Ft / Pt

Videre at The Hotel Wilshire is looking for experienced AM Server.

The AM Server is responsible for maintaining an enjoyable experience for guests in the restaurant. The ideal candidate is passionate about food and hospitality, has tremendous empathy, a high level of service and interpersonal skills, and loves being part of a team. We are looking for someone with flexible availability for both AM/PM shifts.

Overview of Responsibilities:

• Provide a warm and welcoming guest experience
• Describe menu items and make personalized food and beverage suggestions based on guest’s preferences
• Prioritize guests’ needs and experience above service convenience
• Oversee table maintenance
• Gain insights into a guests’ dining preferences and needs through verbal and nonverbal cues
• Maintain the ambiance and service standards of the hotel and restaurant at all times
• Take/serve orders and answer all guest inquiries
• Deliver drinks & food to tables
• Collaborate with other servers, management, the Chef, and his team
• Proactively assess and cater to the needs of the kitchen staff
• Handle complaints or challenges with a positive attitude
• Issue bills and accept payment
• Follow all standard operating procedures as it pertains to cash handling
• Other duties as assigned.

Skills/Knowledge Required

• Experience in a hospitality environment preferred
• Service-oriented and passionate about hospitality and providing great experiences for guests
• Excellent communication and people skills
• Proactive attitude with strong organizational and time management skills
• Work flexible schedules and willing and able to work shift duties that may include evenings, nights, weekends, and holidays
• Collaborate cohesively with team members cross-departmentally
• Perform job functions with attention to detail, speed, and accuracy

Job Types: Full-time, Part-time

Pay: $19.73 per hour

Benefits:

• Employee discount
• Flexible schedule
• Food provided
• Paid time off

Restaurant type:

• Bar
• Fine dining restaurant

Shift:

• 8 hour shift
• Day shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Experience:

• Restaurant experience: 1 year (Preferred)

Work Location: In person