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Form of workJob Summary
Información disponible en español a continuación.
The Room Service Server is responsible for taking and delivering customer's In-Room food and drink orders serve food and beverages prepare itemized checks and accept payments providing the highest quality service while maintaining the highest standards of cleanliness and sanitation throughout the hours of operation.
El Mesero de Room Service es responsable de tomar y entregar ordenes de comidas y bebidas En-Cuarto servir comidas y bebidas en cuarto preparar cuenta y aceptar pago ; proveer el servicio de más alta calidad posible a los huéspedes y a los meseros mientras mantiene los niveles más altos de limpieza y saneamiento durante las horas de operación.
Responsibilities
QUALIFICATIONS:
JOB RESPONSIBILITIES:
Property Details
Surrounded by a city chock full of history, Windsor Court Hotel invites travelers to make their own memories just steps from the French Quarter. From romance to relaxation to traditional New Orleans celebrations, guests will find the best of all worlds at our award-winning hotel. Rich in style and French-inspired décor, our elegant retreat embraces the spirit and hospitality of the city while staying loyal to the luxury guests love.
Earning four diamonds from AAA and four stars from Forbes, our New Orleans hotel is determined to stay distinguished, just like the city itself. Whether guests are looking to spend their days in the French Quarter or Central Business District - each within walking distance of our front doors - or prefer to lose track of time taking in views from our rooftop pool and exploring our art collection, we'll turn your vacation fantasies into your fondest lifelong memories. Top adventures off with a trip to our spa followed by some sipping and savoring at our award-winning restaurants, lounges and tea room and visitors will start to see why just one stay at Windsor Court Hotel isn't enough.
Company Overview
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
Benefits
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
Información disponible en español a continuación.
The Room Service Server is responsible for taking and delivering customer's In-Room food and drink orders serve food and beverages prepare itemized checks and accept payments providing the highest quality service while maintaining the highest standards of cleanliness and sanitation throughout the hours of operation.
El Mesero de Room Service es responsable de tomar y entregar ordenes de comidas y bebidas En-Cuarto servir comidas y bebidas en cuarto preparar cuenta y aceptar pago ; proveer el servicio de más alta calidad posible a los huéspedes y a los meseros mientras mantiene los niveles más altos de limpieza y saneamiento durante las horas de operación.
Responsibilities
QUALIFICATIONS:
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Alcohol Awareness Certification (must comply with State regulations)
- Food Handlers certification (must comply with State regulations)
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must work well in stressful high pressure situations.
- Se prefiere diploma de Escuela Superior o su equivalente y / o experiencia en un hotel o campo relacionado.
- Certificación para manejar alimentos y Certificación para Servir alcohol (debe cumplir con requisitos del Estado)
- Tiene que poder expresar claramente información e ideas.
- Tiene que poder evaluar y seleccionar entre varias opciones alternativas rápida y acertadamente.
- Tiene que poder trabajar bien bajo presión.
- Tiene que poder bregar efectivamente con problemas en el trabajo incluyendo el poder anticipar evitar y resolver problemas cuando sea necesario.
JOB RESPONSIBILITIES:
- Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
- Comply with certification requirements as applicable to position to include Alcohol Awareness Food Handlers Safety etc.
- Perform opening and closing side work according to Aimbridge Hospitality standards to ensure that guests are served promptly and efficiently.
- Serve guests with all food and beverage requirements in a warm friendly courteous and professional manner.
- Ensure that the Room Service area and Cafe wait station is kept clean and tidy.
- Follow Aimbridge Hospitality's portion control and checking procedures precisely.
- Be familiar with the operation of the P.O.S. system.
- Carry out cashiering functions in closing checks and servicing the guest.
- Follow all state liquor laws.
- Maintain a warm friendly demeanor at all times.
- Ensure that all hallways are free from service debris and that all Room Service trays are brought back to the kitchen for breakdown and bussing.
- Perform other tasks/jobs as assigned by the supervisor or manager.
- Cumplir en todo momento con las normas y reglamentos de Aimbridge Hospitality para alentar operaciones de trabajo seguras y eficientes.
- Cumplir con los requisitos de certificación requeridos para la posición incluyendo certificado para manejar alimentos certificado para servir alcohol seguridad etc.
- Llevar a cabo los deberes de abertura y cierre de acuerdo con las normas de Aimbridge Hospitaltiy para asegurar que los huéspedes sean servidos pronta y eficientemente.
- Servirle a los huéspedes todas las bebidas y los alimentos pedidos de manera calurosa simpática cortés y profesional.
- Asegurar que el área de Room Service y la estación de los meseros del Café se mantengan limpias y nítidas.
- Seguir precisamente los procedimientos de Aimbridge Hospitality para el control de porciones y el procesado de cuentas / cheques.
- Estar familiarizado con la operación del Sistema Punto de Ventas (P.O.S.)
- Llevar a cabo funciones de cajero para cerrar los cheques y servir al huésped.
- Observar todas las leyes estatales sobre las bebidas alcohólicas.
- Mantener un comportamiento caluroso y simpático en todo momento.
- Asegurar que los pasillos estén libres de escombros relacionados con el servicio y que todas las bandejas de Room Service sean regresadas a la cocina para ser desmontadas y limpiadas.
- Llevar a cabo otra tarea según asignada por el supervisor o gerente.
Property Details
Surrounded by a city chock full of history, Windsor Court Hotel invites travelers to make their own memories just steps from the French Quarter. From romance to relaxation to traditional New Orleans celebrations, guests will find the best of all worlds at our award-winning hotel. Rich in style and French-inspired décor, our elegant retreat embraces the spirit and hospitality of the city while staying loyal to the luxury guests love.
Earning four diamonds from AAA and four stars from Forbes, our New Orleans hotel is determined to stay distinguished, just like the city itself. Whether guests are looking to spend their days in the French Quarter or Central Business District - each within walking distance of our front doors - or prefer to lose track of time taking in views from our rooftop pool and exploring our art collection, we'll turn your vacation fantasies into your fondest lifelong memories. Top adventures off with a trip to our spa followed by some sipping and savoring at our award-winning restaurants, lounges and tea room and visitors will start to see why just one stay at Windsor Court Hotel isn't enough.
Company Overview
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
Benefits
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
