Alterations Fitter, In Residence

Position Description
Who We Are
Fifth Avenue Club In Residence is an innovative new concept from Saks Fifth Avenue Stores. Embedded in luxury hotels, or similar elevated environments, In Residence is opening across the United States in new markets where there is not a traditional Saks Fifth Avenue store. The business will operate private, by-appointment-only, shopping experiences catering to an area's most sophisticated clients. In Residence locations will have access to an endless aisle of luxury goods and the most premier brands that are available at our Saks Fifth Avenue store locations. In Residence locations will also host a series of exclusive trunk shows, curated events and top client outreach activities.
What This Position Is All About
The Fitter is a pivotal role, interacting with clients to ensure an elevated experience is provided. The client must feel confidence that they will have the perfectly fit garment.
Who You Are:

• A towering strength at winning over an audience with their perspective
• You are a respected and proven thought leader with a quantifiable track record of success in delivering results within a large complex organization
• Generates a variety of approaches to problem solving including new and novel ideas
• Gains trust quickly. Has a good sense of timing, is a good listener, and can get cooperation with little disruption.
• Creates a sense of community in the team.
• Inspires others with their vision and sense of purpose.
• Sees ahead clearly, is knowledgeable and has a capability for a big picture perspective.
• Often goes above and beyond their goals. Is consistently a top performer and elevates the performance of others.
• Has a good sense of timing, is a good listener, and can get cooperation with little disruption.
• Your schedule is rather flexible, allowing you to work in the evenings and on weekends

You Also Have:

• Minimum 3 years fitting experience in high-end merchandise
• Fluent English communication is necessary and any additional languages would be an asset
• Experienced in pattern making, fitting, sewing and with garment construction
• Ability to fit a diverse group of clients.
• Pressing and spotting skills
• Knowledge of Alterations industry including fabrication and styling of luxury merchandise.
• High school graduate or equivalent preferred.

As The Fitter, You Will:

• Measures and records all pertinent information around gown 'personalization'
• Determines what alterations are required to create the desired fit of the garment
• Studies what is and is not possible and is comfortable to communicate that effectively to the client
• Pins, marks or chalks clearly
• Model all Saks Fifth Avenue Customer Service Principles.
• Focus on achieving and exceeding individual performance and productivity goals.
• Maintain a consistent high level of customer service by creating and developing excellent customer relationships.
• Follow all Saks Fifth Avenue policies and procedures.
• Ability to utilize expertise to make alterations decisions during customer fittings.
• Focus on all efforts on providing an exceptional customer experience.
• Maintain a clean and safe work environment.
• Support company/store and department initiatives.

Your Life and Career at SFA:

• Be part of a world-class team; work with an adventurous spirit; think and act like an owner- operator!
• Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate.
• A culture that promotes a healthy, fulfilling work/life balance
• Benefits package for all eligible full-time associates (including medical, vision and dental).
• An amazing associate discount

The pay range for this position at commencement of employment is expected to be between $18 and $25/hour. Base pay offered may vary depending on multiple factors, including candidate market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including commissions.
Thank you for your interest with Saks Fifth Avenue. We look forward to reviewing your application.
Saks Fifth Avenue provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Saks Fifth Avenue complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Saks Fifth Avenue welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.