All-Star Security & Event Services Season Associate

Season Associate Start Date: January 2024 (exact date TBD)
Season Associate End Date: May 2024 (exact date TBD)
Anticipated Time Commitment: approximately 30 - 40 hours per week
Location: Indianapolis, IN (on-site)
The All-Star Security & Event Services Season Associate will get an all-access pass to the exciting sports & live entertainment industry as we prepare to host 2024 NBA All-Star Weekend right here in Indianapolis! The All-Star Security & Event Services Season Associate will support the Security & Event Services department with event security preparation, management duties during events and several special projects that assist in bringing the best of live entertainment to our guests. The beginning of the associate experience will primarily focus on All-Star activities and preparation. Following the conclusion of a successful All-Star weekend, the associate will continue to support the department and the numerous upcoming events at Gainbridge Fieldhouse!
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Support the Security & Event Services department with administrative tasks throughout the event lifecycle.
• Aid the Fieldhouse Command Center with dispatching and response responsibilities.
• Assist department with budget reporting.
• Assist with development, review and revision of department policies and documents.
• Ideate opportunities for improved customer service.
• Collaborate with external partner organizations and manage assigned special projects.
• Participate in event operations through experiences with teams including Security, Ushers, Guest Services, Fire Marshals, EMT, Event Police/K9, etc.
• Prepare vital employee resources for staff briefings.
• Attend relevant department and event meetings.
• Ability to work a flexible schedule that may include nights, weekends, and holidays.
• Other duties as assigned.

REQUIRED QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Interest in security and public safety.
• Strong communications skills, both verbal and written.
• Well organized and strong computer knowledge.
• Ability to meet deadlines and work under pressure.

PHYSICAL AND ENVIRONMENTAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to:

• Sit
• Stand
• Walk
• Move heavy objects
• Use telephone
• Use computer
• Speak, hear and write

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the office work environment is usually moderate.
• The noise level in the Fieldhouse/game environment is usually loud.
• The stress level may become high during certain times of the year.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability status, gender identity, marital status, protected veteran status, or any other protected class.