Aladdin Business Support Analyst

In this role, you will provide BlackRock Aladdin support to Columbia Threadneedle Investments by identifying process improvements and produce supporting data dictionaries to support business needs. The Aladdin Business Support Analyst will understand Aladdin user needs, permission structure and keep up with fast-paced changes and requests. You will work directly with Investments personnel and vendor to support critical business applications and processes. This role will help our business to ensure we are fully utilizing all aspects of the Aladdin system and drive increased uptake and use of all the available Aladdin tools and best practices.
Key Responsibilities

• Supporting weekly meetings with BlackRock Solutions (BRS) where the topics of discussion include enhancements to Aladdin, escalations from within the Investments, production issues and remediation steps
  • Work closely with stakeholder business areas to understand priorities across both day-to-day inquiry and projects, taking into consideration the holistic business area and communicate to BRS accordingly
  • Provide feedback to BRS on quality and timeliness of responses
  • Take notes on across a spectrum of meetings with detailed action points
  • Maintain weekly ticket lists
• Support the Aladdin permission process and ensure adherence to audit reviews and controls
  • Including day to day implementation of permissions and user group access changes
  • Quarterly reviews of Aladdin permissions and access across the firm
  • Ongoing project work to make the permissions structure more efficient and evolve with the business
  • Review of new fund launches to ensure all relevant access is in place
• Act as an escalation point and source of information for the Aladdin SuperUser group globally. Cascade information relating to new functionality and changes within the system to this group.
• Assist Business Managers with communication to the Front Office regarding urgent Aladdin issues, changes to Aladdin and updates on relevant projects
• Data gathering, analysis and reporting
• Documentation
  • Maintain and further develop procedure documentation, including coordinating business sign off and review of said procedures
  • Document portfolio group and permissions data dictionaries
• Be part of a global team, working with counterparts in North America to maintain continued alignment, consistent documentation and leverage each other's areas of expertise
• Continually look to improve the efficiency and effectiveness of processes and workflow across investments as they relate to Aladdin
• Work directly with Portfolio Managers and Portfolio Manager Assistants to understand their workflows, identify general gaps, provide hands on assistance with projects

Required Qualifications

• 3 - 5 years relevant experience in Asset Management
• 2 - 3 years experience with BlackRock Aladdin
• Experience with Microsoft Office applications

Preferred Qualifications

• BlackRock Aladdin knowledge and experience: reporting and order management tools, as well as understanding permission structure
• Ability to analyze data, identify patterns and red flags, propose solutions
• Strong relationship and communication skills in working with colleagues globally at different levels in the organization
• Ability to thrive in rapidly changing environment - proactive, flexible and able to handle and prioritize multiple projects simultaneously
• Ability to determine and document requirements from business users
• Must work well independently
• Experience with Power BI
• Understanding of Equity, Fixed Income, Derivative investments
• Knowledge of SharePoint site construction
• Experience of systems user access protocols
• Proven ability to effectively collaborate with others, initiate action, and adapt to change

About Our Company
We're a diversified financial services leader with more than $1 trillion in assets under management and administration. Our team of 20,000 people in more than 20 countries advise, manage and protect the assets and income of more than 2 million individual, small business and institutional clients. We are a long-standing leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial Services, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.
Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.
Full-Time/Part-Time
Full time
Exempt/Non-Exempt
Exempt
Job Family Group
Business Support & Operations
Line of Business
AMINV US Asset Management