Address
Form of work
SalaryThe Receptionist (aka Customer Concierge) answers incoming telephone calls in a friendly, interested, and helpful manner. He/She gathers the appropriate information from the caller in order to transfer the call to the correct person. In addition, he or she logs missed calls for advisors, logs sales calls, and takes messages when necessary and sends & responds to electronic communications. In this position, there are additional administrative tasks to perform, including but not limited to: Scanning Documents for Electronic Filing, Distributing Sales Leads, and completing Accounting Admin tasks as assigned.
The ideal candidate has some customer service training, previous experience in a similar position (administrative, clerical, call center, customer service, etc.), and a working knowledge of automotive sales/service. Candidates must have a pleasant and courteous personality, strong phone and written communication skills, strong computer skills, and excellent communication and interpersonal skills. A professional appearance and the ability to work well in a team environment are essential.
Experience
Preferred- 1 year(s): Administrative or Other Relative Experience Preferred
Licenses & Certifications
Required- DRIVER'S LICENSE
Behaviors
Preferred- Loyal: Shows firm and constant support to a cause
- Dedicated: Devoted to a task or purpose with loyalty or integrity
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Team Player: Works well as a member of a group
- Enthusiastic: Shows intense and eager enjoyment and interest
Motivations
Preferred- Self-Starter: Inspired to perform without outside help
- Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
- Goal Completion: Inspired to perform well by the completion of tasks
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
- Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
- Job Security: Inspired to perform well by the knowledge that your job is safe
