Air Freight Agent

About us

Starland Global Logistics LLC is a Michigan-based small business that specializes in providing comprehensive transportation services throughout North America. Our areas of expertise encompass freight forwarding, Air Freight, drayage, and intermodal solutions.

We pride ourselves on being a professional and agile team with a clear objective: to build a team of dedicated and enthusiastic Air Freight Agents.

Our work environment includes:

• Opportunity to innovate
• Training for a career path
• Family oriented

Responsibilities:
- Manage transportation logistics for a portfolio of clients
- Coordinate and schedule shipments with airlines, carriers, and drivers
- Track and trace shipments to ensure on-time delivery
- Provide exceptional customer service to clients and address any issues or concerns
- Generate sales leads and actively pursue new business opportunities
- Utilize transportation management systems for data entry and reporting
- Collaborate with internal teams to optimize transportation planning and operations
- Dispatch drivers and coordinate pickup and delivery schedules

Skills:
- Strong knowledge of air transportation management and logistics processes
- Proficient in data entry and utilizing transportation management systems (TMS)
- Demonstrated sales management skills, including lead generation and closing deals
- Excellent communication and customer service skills
- Ability to prioritize tasks and work in a fast-paced environment
- Knowledge of dispatching procedures and experience with TSA systems is a plus

This position requires a high level of attention to detail, strong organizational skills, and the ability to multitask effectively. The ideal candidate will have a passion for the air transportation industry, excellent problem-solving abilities, and a drive for customer satisfaction. Join our team of dedicated Freight Agents today!

Job Type: Full-time

Pay: From $15.00 per hour

Expected hours: 40 per week

Benefits:

• Food provided
• Parental leave
• Relocation assistance

Compensation package:

• Bonus opportunities
• Performance bonus
• Quarterly bonus
• Signing bonus

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Air Freight: 1 year (Required)

Work Location: In person