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American Worldwide Agencies (AWA) serves the global freight forwarding market, whether our customers reside next door, across the country, or around the world. AWA knows that, in order to successfully serve customers, forwarders need partners that not only understand the costs of doing business, but also the importance of communication. We care as much about a shipment as our forwarding clients do.
Visit us at American Worldwide Agencies to learn more about our business.
Position DetailsAmerican Worldwide Agencies is currently seeking two dedicated and skilled Air Exports Operator to join our team. Schedule as follows:- Monday - Friday, flexible start time between 8am - 10am
- Tuesday - Saturday, flexible start time between 8am - 10am
Salary Range: $50,000 - $65,000/yr. (DOE)
Location: Hawthorne, CA
Status Type: Full-time, nonexempt
Position Responsibilities- Prepares issues and submits documentation to ensure proper exportation of cargo.
- Ensures that service commitments are achieved and maintained in accordance with client and company objectives.
- Provides clients with information and guidance.
- Ensures that invoicing of rendered services is completed accurately and in a time frame consistent with company policy.
- Work closely with customs officials, airlines, and other relevant stakeholders to ensure smooth operations.
- Maintain accurate records of all shipments, including documentation and tracking.
- Ensure compliance with all relevant aviation regulations and safety protocols.
- Participate in the continuous improvement of our logistics processes.
- Assist with invoice posting.
- Performs other duties as required and assigned.
- High School Diploma or equivalent.
- Minimum 2 years of experience working in Air Export preferred.
- Strong knowledge of Air Export & TSA regulations and documentation.
- Hazmat certified or will need to be certified upon hire.
- Strong customer service skills and must have a desire to provide outstanding service to both internal and external customers, while maximizing profit.
- Excellent carrier/vendor negotiation skills.
- Flexible attitude and the ability to adapt to changes readily.
- Proficiency in Microsoft Office programs, specifically Word and Excel.
- Professional demeanor, including excellent written & verbal communication skills.
- Stellar organizational skills and the ability to meet deadlines.
- Ability to work within a team environment where keeping open communication among your colleagues is vital.
- Knowledge of Incoterms
- Ability to work in a fast-paced environment and multitask.
- CargoWise One operational system knowledge is a plus!
- Inspired by People
- Driven by Solutions
- High Integrity
- Team Player
- Respectful to Others
- Drives Results
- Works with a sense of urgency
- Effective Communication
- Competitive Salary
- Medical, Dental, Vision, STD, LTD, AD&D, and Life Insurance
- 401(k) Contribution
- Health Savings Account
- Paid Holidays (6 per year)
- Paid Time Off
EqualOpportunity Employer – AWA is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.
ADA Statement: If you require an accommodation to fulfil any of these duties, please speak with HR. We work with many different accommodation requests.
