Agent in Charge: Inventory

Do you have a passion for cannabis and a commitment to delivering exceptional customer service while leading a team? We're in search of a knowledgeable and friendly Inventory Agent in Charge (AIC) to join our nuEra team. As an Inventory AIC, you'll have a pivotal role in ensuring the smooth and efficient operation of our cannabis dispensary with a specific focus on our Brand operations. This involves overseeing daily Inventory operations, managing a team of budtenders, and ensuring full compliance with local and state regulations. If you're enthusiastic about the cannabis industry, enjoy educating others, and thrive in a dynamic, customer-centric environment, we encourage you to apply and become an integral part of our nuEra team!

The ideal candidate must be 21 years of age or older, capable of thriving in a fast-paced environment as we continue to grow and expand. You should possess excellent interpersonal skills, be a trustworthy and effective leader, and consistently provide an outstanding experience for both our customers and employees.

Inventory Responsibilities:

• Maintain organization in the vault and day storage areas and ensure daily completion of inventory checks.
• Investigate and reconcile/reported discrepancies following standard operating procedures (SOP).
• Oversee product destruction in compliance with regulations, coordinating with OPS.
• Ensure timely placement of items nearing expiration (within 60 days) on sale and accurately record manifests, including expiration dates.
• Maintain an up-to-date calendar with upcoming delivery schedules and ensure all products are available for sale within 24 hours of their arrival.
• Manage accessory program stock, complete ordering, and confirm product availability for upcoming promotions.
• Monitor and enforce point-of-sale (POS) inventory practices.

Responsibilities:

• Greet and engage with customers in a friendly and professional manner, acting as a knowledgeable and approachable resource.
• Answer questions and provide information about cannabis products, making recommendations based on customer preferences, needs, and desired effects.
• Stay up-to-date with the latest cannabis strains, products, and consumption methods.
• Understand the differences between various strains (indica, sativa, hybrid) and their effects; educate customers on proper dosage and consumption methods.
• Address customer inquiries, concerns, and complaints promptly and professionally.
• Train staff on compliance procedures, including age verification and product handling.
• Oversee inventory levels and maintain accurate records of product quantities; monitor product quality and report any issues to the appropriate authorities.
• Coordinate with suppliers to replenish stock and ensure a diverse product selection; ensure products are properly labeled and stored.
• Complete and submit required reports and documentation in accordance with State and company regulations.
• Collaborate with management and marketing teams to develop and implement sales and marketing strategies.
• Lead, train, and motivate a team of budtenders to deliver outstanding customer service; foster a positive work environment that promotes teamwork and employee growth.
• Maintain cleanliness and organization of the dispensary.
• Perform additional duties as assigned by management.

Qualifications:

• High school diploma or equivalent required.
• Minimum of two (2) years of supervisory experience, preferably in cannabis is a plus.
• Ability to work in a fast-paced, heavily regulated environment.
• Strong customer service and communication skills.
• Retail experience preferred.
• Attention to detail and accuracy in record keeping.
• Flexibility to work required evenings, weekends, and holidays in a must.
• Must be at least 21 years old.

nuEra does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provisions of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, and vendors.

Job Type: Full-time

Pay: $18.67 - $22.49 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift

Work Location: In person