Position Summary: The Ag Relationship Manager is part of a team of 3 (Credit Manager & Business Associate) focused on building relationships and being a trusted advisor for our customers.The teams three primary objectives are: To provide exceptional customer service by helping identify a clients needs and then matching them with products and services offered by Heritage Bank To maintain a sound credit culture that consists of quality underwriting and on-going monitoring of the portfolio To grow our market share A solid understanding of the products and services that Heritage Bank offers as well as alternative lending programs (SBA 7(a), SBA 504, FSA and other gap financing programs) is essential to be successful. A thorough knowledge of appropriate credit structuring is also a must. Primary Duties & Responsibilities: Providing leadership for the team to reach our primary objectives.
Develops and grows client relationships from within and outside existing customer base. Deskwork- preparing proposals, logging sales calls, tracking product pipeline, resolving customer issues, etc. Community Involvement