Aftermarket Parts Coordinator

POSITION SUMMARY:
The Aftermarket Parts Coordinator works in a fun, fast paced environment, as a member of a cohesive AMP team that serves alongside WRMG dealers/suppliers, dedicated to helping our customers enjoy, love, and conserve the great outdoors.
ESSENTIAL FUNCTIONS:

• Assists dealers and retail consumers who are requesting parts support.
• Collaborates with outfitters at the plants and dealerships, as well as those in the customer service and sales departments.
• Upholds company policies and procedures regarding parts sales/returns.
• Coordinates with third party suppliers regarding parts shipments in order to take care of dealers/customers' needs quickly and efficiently.
• Provides valued feedback for continuous improvement of our organization.
• Creates opportunities to increase parts and accessories sales.
• Provides ideas and support for visual aids and publications that enhance the customer/employee experience.
• ALL OTHER DUTIES AS ASSIGNED.

EXPERIENCE/QUALIFICATIONS:

• Minimum Degree Required: High School Diploma or Equivalent

KNOWLEDGE, SKILLS, AND ABILITY

• Customer Service Aptitude
• Verbal and Interpersonal Communication Skills
• Problem Solving Skills
• Computer Proficiency

TRAVEL REQUIREMENTS:

• N/A

INDEPENDENT JUDGEMENT:

• Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.

PHYSICAL REQUIREMENTS:

• Regular computer work, and sitting
• Occasional walking, standing, and lifting up to 50lbs

Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

• Medical
• Dental
• Vision
• Health Savings Account
• Flexible Spending Account
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays
• Paid vacation
• Paid sick time
• Bass Pro Cares Fund
• And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.
White River Marine Group