Aesthetician/Esthetician

Job Title: Aesthetician/Cosmetologist
Reports to: Boutique Proprietor
Job Location: Benefit Boutiques
Essential Duties and Responsibilities

• Customer Service/Experience-
• Customer is the number one focus and all employee actions are to reflect this priority.
• Greet customers in 30 seconds or less
• Follow the Beauty ABC’s & Service ABC’s selling formula, including all processes trained in the Global Service Handbook
• Maintain an enthusiastic floor presence
• Build and maintain good customer relationships
• Keep accurate and complete records in the Retail/POS system
• Safeguard and keep all customer information confidential; all customer information is the property of the Company and Retailer.
• Effectively communicate with customers and co-workers
• Ensure all clients read and sign the service E-waiver form (customer protection, service release form)
• Perform only “Benefit trained” services offered on service menu and ensure customer satisfaction
• All other duties as assigned
• Results-
• Achieve daily/ weekly/ monthly individual service goals
• Maintain target services per hour
• Make product recommendations and hand over service customers to Beauty Artists at end of service
• Teamwork-
• Promote feel good/ fun and gossip free environment for customers and employees
• Build strong positive relationships and treat others with respect
• Be on time and ready to work all shifts
• Be passionate and tenacious
• Act professionally, ethically and with integrity
• Use good judgment
• Ensure that boutique deposits are maintained in accordance with Benefit’s policies; required signoff on deposits in partnership with the Boutique Proprietor, Assistant Boutique Proprietor, and/or Key Holder
• Participate in inventory control
• Help maintain clean and safe sales and stock areas, communicate maintenance issues to Boutique Proprietor
• Communicate inventory needs and concerns to Boutique Proprietor
• Properly and accurately register all sales
• Communicate training needs that will result in increased sales to Boutique Proprietor
• Ensure compliance with all Company and boutique policies and procedures
• Requirements-

Able to perform the following physical duties including, but not limited to:

• Continuous standing/ walking for 8 hours
• Must be comfortable selling makeup & upselling services
• Must be comfortable traffic stopping outside of the Boutique
• Unpacking and lifting boxes up to 40 lbs
• Continuous bending of neck, arms, torso and legs for a minimum of 8 hours. Stocking and filling shelves, drawers, and show cases
• Cleaning displays and boutique
• Clean all Service Station, service rooms, and elements.
• Work in a fragrance filled environment
• Employees have physical contact with clients/ customers
• Maintain compliance with state board regulations
• Consistent and reliable attendance
• Operate POS system, E-waiver IPad, Boutique technology, laptop (used for on-line scheduling)
• This position requires the final candidate to successfully pass an E-Verify check.

Qualifications

• For Aestheticians: Maintain and display a valid state issued aesthetician or waxing license. The employee is responsible for any fees, additional training and/or renewals needed as a requirement.
• For Cosmetologists: Maintain and display a valid state issued cosmetology license. The employee is responsible for any fees, additional training and/or renewals needed as a requirement.
• Proven strong service history
• Flexibility regarding work hours; ability to work nights, weekends, and some holidays
• Can initiate and manage change in a positive manner
• Comfortable and competent at make-up application
• Strong communication skills
• Adept at problem solving
• Flexible and adaptable to customer needs

Additional job duties if assigned as a key holder in the location

• Maintain authority of personnel in the Boutique
• Verbally communicate with clients and Boutique employees in a clear manner
• Assume all opening/ closing responsibilities
• Receive increased security access within the Retail/ POS system to execute customer returns, discounts and employee transactions
• Maintain excellent cash management; management of the safe and applicable security codes.
• Count cash and balance registers and cash deposits
• Operate POS system, E-waiver IPad, Boutique technology, shipment scanner gun, laptop (used for on-line scheduling), alarm key pad, and calculator
• Partner with the Regional Boutique Proprietor on ALL issues or questions
• Appropriately react and handle emergencies and loss prevention issues when opening or closing the Boutique
• Use all resources and tools to create the best atmosphere for our customers and employees.
• All other duties as assigned

The target salary range for this position is $17.00-$19.00/hr. The actual salary offered will depend on a variety of factors, which may include, as applicable, years of relevant experience; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. This position is eligible to earn a sales incentive bonus and/or commission. This position is also eligible for the following benefits, including but not limited to: comprehensive health, dental and vision plans; a 401(k) plan with employer matching, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Disability insurance, Health insurance, Dental insurance, 401(k), Flexible spending account, Paid time off, Vision insurance, 401(k) matching, Employee discount, Life insurance